Division of Developmental Disabilities (DDD)
Office of Individual and Family Affairs (OIFA)
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $38,000.00 - $44,000.00

Grade: 17

Closing Date: August 23, 2023

Would you like to be part of an amazing team that makes Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork. The learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES team.

The Department of Economic Security Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Volunteer Coordinator. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

This position may offer the ability to work remotely within Arizona, based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:
● Recruiting, supporting volunteers with required applications, tracking completion of required initial and ongoing training, tracking the volunteer’s hours, and collaborating with the DES Volunteer Engagement Center for enrolling volunteers and ensuring background check completion. Ensuring sufficient volunteers for the DDD PRC, IOC, and other councils and committees.
● Lead planning and implementing the DDD Holiday Program statewide by identifying sponsors, outreach to support coordinators to identify members and families for the program, matching sponsors with requesters, coordinating the receipt of the holiday experience with the support coordinator and sponsor for the member and family.
● Monitors public websites and Internet platforms to identify potential volunteers, conduct outreach to community groups, attend meetings, interviewing and speaking to potential volunteers, and composes correspondence/brochures to share within the community of volunteer opportunities, explaining state and DDD programs and procedures of councils and committees to potential volunteers.
● Maintain and provide accurate and timely monthly, quarterly, and annual reports of activities to Central Office or as requested by DDD leadership.
● Collaborate with councils and committees to provide volunteer recognition activities. Collaborate with the DDD community engagement team to develop community resources which impact DDD members and families. Develop, distribute, and track donated resources and compose and send donation acknowledgment letters.

Knowledge in:
● Developmental Disabilities programs and service systems in Arizona.
● Family Support principals.
● Resources and benefits available in communities throughout the state.
Skills in:
● Cultural competence and community awareness.
● Interpersonal Relationships.
● Proficient in Google and Microsoft suites.
Ability to:
● Effectively manage a wide variety of tasks, projects, and responsibilities.
● Develop and maintain relationships with other volunteer organizations within the area.
● Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.

The ideal/preferred candidate will have:
● 3 or more years of successful work experience in social services or volunteer program management or a related field, with public speaking experience.

● If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
● Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
● All newly hired State employees are subject to and must successfully complete the Electronic Employment /Eligibility Verification Program (E-Verify).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportunity, please contact Wendy Browning at 480-273-9918 or wbrowning@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as sign language interpreter or an alternative format by contacting 480-273-9918 or wbrowning@azdes.gov. Request should be made as early as possible to allow time to arrange the accommodation.