• Job Description

  Req#: JR23081452

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  Hybrid

  Job Description

  The Vice President, Audit Services is accountable for the oversight and delivery of high quality, professional, efficient, beneficial, and risk-based internal audit services for Global Technology and the Information Risk Management function under the Chief Risk Officer. The role is also accountable for auditing significant initiatives and transformation programs. As part of our Audit Services function, you'll contribute by working with management at all levels to improve the management of controllable risks, and provide a service to senior management and the Board of Directors by providing reports which assist them in discharging their responsibilities for overseeing the management of risk in Manulife.

  Job Requirements:

  • Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, make beneficial and practical recommendations and influence management to take appropriate actions on recommendations.

  • Ability to work within a global environment within a matrixed organization.

  • Excellent knowledge of audit methodologies, control frameworks (COSO and CoBIT), risk management practices, and regulatory requirements (OSFI and other regulatory requirements relevant to Segments and Functions).

  • In-depth knowledge of project management and system development methodologies (including Agile); outstanding understanding of how technology supports business strategies, the latest technology and cyber security trends, best practices and industry standards and a solid understanding of risks affecting financial institutions and insurance industry.

  • Proven ability to work effectively in diverse environments and cultures and to ensure that a globally distributed team is highly engaged.

  • Experience working with external auditors (Statutory Audit, SOX, SOC 1 and 2 engagements) effectively and helping technology management understand the impacts.

  • Outstanding communication skills with the ability to communicate clearly and succinctly to effectively deliver key messages verbally and in writing and to listen and consider various perspectives

  • Confident presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels.

  • Demonstrated high employee engagement results and ability to lead and empower a large team of people in a new and constantly evolving environment.

  • Ability to see opportunities to utilize data analytics for enhanced depth and breadth of audit coverage.

  • University degree plus a recognized auditing (e.g. CIA, CISA), security (e.g. CISSP, CISM, CEH) and/or project management (PMP) with 15 years of business experience including 6 years at a management level.

  Proficiencies:

  • Outstanding influencing, relationship building and negotiation skills; professional presence, ability to navigate within a matrixed environment and influence across different areas and all levels of management both in Audit Services and within the business.

  • Leadership and management skills in achieving departmental, project and individual objectives, and in developing staff.

  • Results oriented with a keen focus on quality and delivering value

  • The ability to balance multiple priorities and projects with strong attention to detail while retaining focus on the “big picture” and top risks.

  Key Leadership Behaviours:

  • Collaborate with management to obtain a consensus on establishing the problem, risks exposure, and corresponding recommendation to resolve the risk exposure.

  • Manage business unit management’s expectations regarding assurance and advisory work deadlines and results.

  • Establish a high level of credibility and build professional relationships with ELT and GLT members, and other senior leaders

  • Meet audit plan commitments while maintaining flexibility in audit schedules to meet changing priorities.

  • Drive continuous improvement in quality and cost efficiency of services provided.

  • Keep current with new audit techniques, company policies and procedures, regulatory requirements, and knowledge of the insurance and wealth management industry.

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

  Salary & Benefits

  The annual base salary for this role is listed below.

  Primary Location

  Toronto, Ontario

  Salary range is expected to be between

  $171,200.00 CAD - $317,700.00 CAD

  If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

• About the company

  Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

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