• Job Description

  Req#: VPENG001593

  Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $4.8 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

  • Bonus/incentives for all regular employees
  • 401(k) with 8% company contribution
  • Medical, dental, and vision insurance for employees and dependents paid at 80%
  • PTO and paid sabbaticals
  • Tuition reimbursement

  GENERAL SUMMARY:

  Chevron FCU is looking for a VP of Engineering to join our leadership team and lead our Application Development and Digital Banking Product Management teams. Technology is core to enabling and scaling Chevron FCU's Member experience. This role will lead the critical parts of the technology solution development for both customer and internal facing applications as well as establish the overall technical vision, architecture, and culture of innovation for the company. This role manages both internal and external engineering teams which build and maintain all of our platforms and applications.

  This candidate is comfortable in a fast paced and fluid business environment and has a passion for delighting members and engaging our employees. This person has good judgment, can act as a change manager to evangelize technology, and knows when to balance resiliency and thoroughness versus creativity and grit to achieve desired goals and solutions.

  PRIMARY RESPONSIBILITIES

  • Directs and coordinates professional services such as systems analysis and design, feasibility studies, and programming of information, communication, and office automation systems.
  • Define, monitor, and analyze product metrics, and incorporate learnings back into the development process across the different internal and external product and service offerings.
  • Provide oversight, strategic management, enterprise architecture and technical direction for development of product and services offerings of CFCU’s digital platforms. This includes mobile banking, online banking, member/customer facing websites, lending and account opening platforms, and other modern digital member facing software-as-a-service (SAAS) applications.
  • Identify emerging trends through assessing member insights, industry trends, and overall societal trends to ensure CFCU’s products and services are current, relevant and forward focused.
  • Create a consistent member experience in all applicable channels where feasible, while increasing profitability and usage through simple and "easy to do business with" solutions.
  • Work with internal partners, key stake holders and relevant internal departments to define and develop product functionality, features, and the roadmap for future enhancements that drive product adoption and performance.
  • Lead efforts to successfully implement changes in the mobile and online banking channels and continuously improve our digital .
  • Work collaboratively with internal partners to develop technology strategies, and implement product changes/enhancements. Actively prioritize product backlog and participate in release planning activities.

  EDUCATION, JOB EXPERIENCE and CERTIFICATION:

  • Bachelor's degree preferred.
  • Five to seven years’ experience managing the development, implementation, integration, and performance of online and mobile banking technologies, including technologies such as money transfer, application security, SAML based integrations, etc. Experience with Tyfone or other digital banking providers is a plus.
  • 10+ years of product leadership experience in mobile consumer products with a focus on user growth or engagement
  • Proven track record running a high-performing team
  • A solid understanding of the AGILE framework for SDLC
  • Experience with Credit Union / Financial vertical technologies is a plus
  • Experience evaluating and implementing third-party product or service solutions.
  • Project management experience preferred

  KNOWLEDGE and SKILLS:

  • Technical knowledge to thoroughly understand and make necessary changes to various online and mobile banking applications, and related products and services.
  • Proficiency in the use of APIs such as SOAP and REST based integrations.
  • Proficiency in UI/UX design and enterprise architecture
  • Proficiency in SAML 2.0 based, federation technology
  • Experience with commercial middle ware integration solutions, such as Boomi Integrate or Mulesoft
  • Experience with Boomi Flow or other low-code workflow automation tools required.
  • Experience with the Symitar Episys platform preferred.
  • Proficient in the use of basic applications in a Windows-based environment, including Excel.
  • Proficient analytical skills and the ability to use data and market knowledge to continually measure, evaluate and optimize products to drive product innovation, sales and financial performance.
  • Broad knowledge of credit union operations including functions, products & services, and regulations.
  • Develop and maintain an enterprise technology delivery program using industry best practices adopted for our organizational size and complexity.

  CORE COMPETENCIES:

  • Technology and data savvy
  • Credit Union Business Acumen
  • Growth Mindset
  • Responsibility
  • Communication
  • Empathy, Inclusion, and Diversity
  • Problem Solving
  • Change Ready Leadership

  PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work involves extensive use of computers, up to eight hours per day. Appropriate visual and dexterity abilities are required
  • Must be able to communicate effectively

  SALARY AND BENEFITS:

  Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: https://www.chevronfcu.org/about-us/careers

  Zone 1: $166,448.00 - $228,866.00

  Zone 2: $151,467.68 - $208,268.06

  Zone 3: $139,816.32 - $192,247.44

  Zone 4: $133,158.40 - $183,092.80

  EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

  Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 800-232-8101 for assistance.

  CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here. To submit a request, please refer to the Careers page for the CPRA Request Form.

  #LI-REMOTE #LI-AK1

• About the company

  Chevron Federal Credit Union is a not-for-profit financial institution dedicated to improving the economic conditions of its members.

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