• Job Description

  Req#: R103678

  Position Summary

  Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.
  
  People | Excellence | Change | Integrity | Co-prosperity
  
  Position Overview
  The head of Mobile New Computing (NC) Product Management will be responsible for the business performance, category management, and execution of the New Computing portfolio in the US Market, including Tablets & PCs. The Mobile NC Product Management leader will be responsible for 1) Product & Portfolio Planning, 2) Go-To-Market Strategy & Launch Execution, and 3) Category Management & Post-Launch Business Performance. Responsibilities will also require coordination with the Marketing, Channel Marketing, Retail, Sales, and Account category leads for all product planning, launches, and GTM execution. The candidate will be responsible for Market Share & Revenue goal attainment through healthy P&L management.
  
  The successful candidate will drive and align business, including promotional and go-to-market activities for the category within the assigned customer base. The candidate will have a background in a consumer-focused or technology industry with direct experience in product management, online, retail, category management, and customer-facing engagement.

  Role and Responsibilities

  • Responsible for the Samsung Mobile New Computing PM organization’s overall business success in the U.S. region will include a strong product roadmap, and pipeline to support ambitious growth objectives
  • Development and ownership for Samsung NC Product Management product & go-to-market strategy for the US market with respect to tablets and PCs for all segments and channels
  • Own National Promotional Roadmap to drive towards Revenue & Market Share goals
  • Sell-in full portfolio of products to channel partners – carriers & national retailers
  • Drive alignment between SEA & Samsung HQ in Korea on product, service, experience and partnership roadmap planning
  • Collaborate cross-functionally with other teams to identify capabilities gaps, drive process improvement and share of industry and global best practices
  • Analyze multiple data sources to develop a deep understanding of the retail and online sales environment leveraging multiple shopper data sources to gain strong understanding of the Mobile New Computing shopper
  • Define product requirements and partnership priorities with R&D teams in Korea and in North America
  • Development and management of programs that drive Mobile Channel Sales sell in and sell out
  • Partner with Retail team to develop Mobile New Computing category growth plan incorporating strategies for levers such as space, assortment, pricing, training, merchandising, and promotions
  • Development and management of device competitive comparisons for utilization across the sales and services organizations
  • Actively participate in joint carrier and retailer account calls with account team category leads and account leadership
  • Alignment of B2B and B2C product management and device launch objectives
  • Ownership and management of flawless device launch execution for all NC products
  • Develop and guide Samsung thought leadership in the NC device product marketing arena
  • Serve as the primary Voice of the Customer relative to NC product marketing requirements and strategy to local leadership and HQ
  • Work with sales teams to understand customer strategies, new technology and service rollouts and identify/execute on partnership opportunities with strategic customers that involve product integration
  • Define product solutions with the comprehensive understanding of all channel expectations and requirements, product development process, required resources as well as the strong business and financial acumen
  • Provide strategic direction on product design in a manner consistent with product visions and business objectives

  Skills and Qualifications

  • The ideal candidate will have 20+ years tenure building a winning U.S. strategy and operations in consumer technology with an understanding of B2B2C sales channel, business planning, and marketing from a related-Mobility business in devices, service provision, consumer electronics, Internet, or other related technologies
  • Prior experience leading product, sales, or go-to-market in the PC industry is required
  • Prior experience developing and managing mobile product and support strategies required
  • Prior experience managing product launches and product marketing required
  • Prior experience in a telecommunications environment required
  • Prior experience leading a sales, services, or product team required
  • Must be able to write, read, analyze, interpret, present, and explain wireless terminals technical product and development materials
  • Must have experience with Microsoft Standard Office Suite and extensive use of Windows presentation software in a wireless network environment
  • Must have demonstrated project and program management skills

  Preferred Qualifications:

  • Bachelor’s degree in business management, computer science or related technical field

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  At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

  * Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

  Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

  Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

• About the company

  Samsung is committed to complying with local laws and regulations as well as applying a strict global code of conduct to all employees. It believes that ethical management is not only a tool for responding to the rapid changes in the global business environment, but also a vehicle for building trust with its various stakeholders including customers, shareholders, employees, business partners and local communities. With an aim to become one of the most ethical companies in the world, Samsung continues to train its employees and operate monitoring systems, while practicing fair and transparent corporate management.

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