Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter.

People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models.

We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

Join us and make your mark on what’s next in fintech.

*Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Overall Purpose

This position will lead the Zelle Engineering organization. Zelle’s growth since launch in 2017 has been astronomical, with many enhancements along the way to keep the system stable and performant – as we look forward for the next decade at the growth and capabilities of the network there are opportunities to evolve key parts of the network’s tech stack to accomplish everything from orders of magnitude, additional growth in use, in addition to improvements like easier Financial Institution integration opportunities.

We are starting a significant multi-year journey of maturing core components of Zelle into a Cloud-based environment and this leader will need to have extensive experience in this space.

This position will be leading these efforts in collaboration with internal stakeholders as well as potentially external (FI) partners to drive that next decade of vision for Zelle.

Essential Functions

• Able to understand and juggle multi-faceted roadmap requirements covering Product asks, Replatforming needs, maintenance and security work across the Zelle Engineering organization to deliver on success in many areas.
• Utilizes knowledge and lessons-learned from building enterprise-scale systems in the cloud to help drive best practices, architectures and technology decisions inside the Zelle organization.
• Collaborates closely with Engineering leaders, Architecture and potentially external collaboration partners (FIs) that may be engaged with us on key efforts over the years.
• Maintains a very high bar for execution and excellence in the Engineering team, fostering leadership and executive presence throughout; can ‘coach up’ team members and leaders for a highly engaged, high-performing team, and hire top talent into the team to support these large-scale efforts.
• Identifies opportunities to ship value to Production quickly and in incremental chunks to avoid “big bang” delivery; complex environments benefit from incremental delivery.
• Builds and delivers well-considered Zelle scaling solutions via strong relationships with key stakeholders in the Data, Architecture and Operations organizations.
• Ensures software development follows effective quality guidelines and best practices in line with the rest of the Engineering organization.
• Ensures accurate/reliable information is provided within company standards including all service level agreements, and audit regulations.
• Ensures solutions are built following our Engineering best practices (e.g., Quality, CI/CD, etc.)
• Keeps executive-level management informed of department progress and problems.
• Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data. The above job description is a summary of job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their supervisor.

Minimum Qualifications

• Education or experience typically obtained through completion of a Bachelor’s degree in Computer Information Systems, Information Technology, Information Systems, Computer Science or equivalent professional experience.
• Minimum 15 or more years of software engineering experience
• Minimum 10 years or more experience in leading efforts or processes in a Technology organization.
• Minimum 5 or more years of software engineering experience dealing with large scale systems in the cloud.
• Minimum 5 or more years of experience implementing application solutions/ services in Cloud using Containerization, CI/CD, Automated testing and in compliance security guidelines.
• Minimum 10 years or more of experience in managing an Engineering organization.
• Demonstrated ability to provide technical leadership through large-scale system designs, upgrades, and releases.
• Superior leadership and management skills together with strong business acumen.
• Demonstrated ability to mentor and energize people showcasing technical and leadership skills.
• Demonstrated experience with state- of- the- art technology, architecture and design concepts, open-source operating systems, database systems, computer networking, and security.
• A deep understanding of executing highly scalable, distributed applications in cloud environments.
• Demonstrated ability to work effectively in cross-functional groups and generate results.
• Excellent interpersonal, oral, and written communication skills. Must convey responsiveness and competence when dealing with internal customers, staff, peers, senior management, and vendors.
• Work experience that demonstrates a strong sense of ownership, urgency, and drive.
• Background and drug screen.

Preferred Qualifications

• Experience with large-scale enterprises scaling out operations in Amazon Web Services is highly favorable.
• Experience with migrating application & data services from on-prem to Cloud.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work will require standing, walking, kneeling, bending and reaching to identify asset information on fixed hardware. Must be able to lift up to 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The pay scale for this position in:

Phoenix, AZ/ Chicago, IL in USD per year is: $275,000 - $300,000.

New York, NY/ San Francisco, CA in USD per year is: $275,000 - $300,000.

Remote in USD per year is: $275,000 - $300,000, but will vary dependent on geographic location.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

Some of the Ways We Prioritize Your Health and Happiness

· Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

· 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

· Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

· 12 weeks of Paid Parental Leave

· Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.