• Job Description

  Req#: C9319-24-0706?language=&page=1&sort=publicationDateDesc

  Job summary

  An opening has become available for a friendly and enthusiastic Ward Clerk to join our busy Team on Wards 10 & 15 at Wansbeck General Hospital.

  Although the post is based at Wansbeck, you may be asked to provide cover on one of our other sites in extreme circumstances.

  This post is full time, Monday - Friday. (or part time hours could be considered)

  Job Share could be considered as an option - to be discussed at interview

  Fixed term 12 months.

  Main duties of the job

  • To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
  • To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
  • To input data regarding all admissions, transfers and discharges onto Patient Administration System.
  • To provide an efficient administration and clerical service to unit staff, visitors and patients.

  About us

  We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

  Date posted

  27 May 2024

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £22,383 a year pro rata per annum

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time, Part-time, Job share, Flexible working

  Reference number

  319-6303134JA

  Job locations

  Wansbeck General Hospital

  Woodhorn Lane

  Ashington

  NE63 9JJ

  
  

  Job description

  Job responsibilities

  • To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
  • To input data regarding all admissions, transfers and discharges onto Patient Administration System.
  • To provide an efficient administration and clerical service to unit staff, visitors and patients.

  Job description

  Job responsibilities

  • To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
  • To input data regarding all admissions, transfers and discharges onto Patient Administration System.
  • To provide an efficient administration and clerical service to unit staff, visitors and patients.

  Person Specification

  Qualifications

  Essential

  • Previous experience of office or reception experience
  • Knowledge of pathology and x-ray systems to access reports gained through in-house training and induction.
  • Understand Data Protection Act and the need for confidentiality.
  • Computer literate
  • Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction.

  Desirable

  • ECDL
  • NVQ Customer Care

  Person Specification

  Qualifications

  Essential

  • Previous experience of office or reception experience
  • Knowledge of pathology and x-ray systems to access reports gained through in-house training and induction.
  • Understand Data Protection Act and the need for confidentiality.
  • Computer literate
  • Knowledge of Patient Administration System for admissions, transfers and discharges gained through in-house training and induction.

  Desirable

  • ECDL
  • NVQ Customer Care

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  Wansbeck General Hospital

  Woodhorn Lane

  Ashington

  NE63 9JJ

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  Wansbeck General Hospital

  Woodhorn Lane

  Ashington

  NE63 9JJ

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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