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Job Description
- Req#: H9100-25-0789?language=en&page=209&sort=publicationDateDesc
- Good standard of education
- Numeracy and Literacy Skills
- IT skills: Microsoft and email
- Office / Administration Experience
- Welsh Speaker (Level 1)
- Willingness to learn administrative / clerical / ward procedures through on-the-job training
- Excellent verbal and written communication skills
- Ability to work to meet deadlines
- Able to work as part of a team
- Good standard of education
- Numeracy and Literacy Skills
- IT skills: Microsoft and email
- Office / Administration Experience
- Welsh Speaker (Level 1)
- Willingness to learn administrative / clerical / ward procedures through on-the-job training
- Excellent verbal and written communication skills
- Ability to work to meet deadlines
- Able to work as part of a team
Job summary
An opportunity has arisen for an enthusiastic and motivated Ward Clerk to join Cleddau/SAU and Surgical SDEC.
The dynamic and enthusiastic individual will need to integrate with the current team and provide efficient and effective support to the nurses, consultants and patients. Attention to detail is necessary, as are excellent communication skills and the ability to prioritise and plan.
The post holder will be the first face patients see, they should be polite, professional, enthusiastic, and able to deal with multiple tasks from Nursing staff, doctors, patients and relatives, both over the phone and in person on the Ward.
Main duties of the job
The candidate should have excellent computer skills, with a good telephone manner, capable of updating records, filing, dealing with incoming and outgoing post, arranging appointments, ambulance bookings and a sound knowledge of the 'Welsh PAS' system ' which manages the patients flow through the unit and Health Board. The role will involve walking to other departments to collect notes and files.
The candidate would need to be flexible to work a variety of days between Monday - Sunday, and be able to work as part of a team.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Details
Date posted
30 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,970 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
100-AC172-0625
Job locations
Glangwili General Hospital - Cleddau/SAU Surgical SDEC
Dolgwili Road
Carmarthen
SA31 2AF
Job descriptionJob description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 21/07/2025
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 21/07/2025
Person SpecificationPerson Specification
Qualifications and Knowledge
Essential
Experience
Essential
Desirable
Language Skills
Desirable
Aptitude and Abililties
Essential
Qualifications and Knowledge
Essential
Experience
Essential
Desirable
Language Skills
Desirable
Aptitude and Abililties
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hywel Dda University Health Board
Address
Glangwili General Hospital - Cleddau/SAU Surgical SDEC
Dolgwili Road
Carmarthen
SA31 2AF
Employer's website
https://hduhb.nhs.wales/ (Opens in a new tab)
Employer details
Employer name
Hywel Dda University Health Board
Address
Glangwili General Hospital - Cleddau/SAU Surgical SDEC
Dolgwili Road
Carmarthen
SA31 2AF
Employer's website
https://hduhb.nhs.wales/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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