• Job Description

  Req#: C9439-2425-0862?language=en&page=396&sort=publicationDateDesc

  Job summary

  We are looking for a competent and professional Ward Clerk for our trauma orthopaedic and plastics acute admissions ward at University Hospital Of North Durham. Ward 16 provides inpatient care to emergency patients with trauma orthopaedics and plastics injuries.

  As a Ward Clerk you will act as the focal point for the Ward and their team, confidentiality being the key issue at all times. You will provide a high standard of administration support to the Ward Manager, medical staff and their team, interacting with other departments, patients and their visitors.

  Main duties of the job

  Undertake general clerical duties in the clinical area including completing records, filing, photocopying, handling mail and filing in case notes.

  Provide an accurate account of bed management on our IT system e.g. admissions, transfers and discharges.

  Answer the telephone, relaying any relevant messages when required.

  Book any appointments needed for patients and ensure the patients are informed of times and dates.

  About us

  If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

  You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

  We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

  Full Job Descriptions can be found in the adverts supporting documents

  Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success

  For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

  From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)

  Details

  Date posted

  27 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,614 a year pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  C9439-2425-0862

  Job locations

  University Hospital Of North Durham

  North Road

  Durham

  DH1 5TW

  
  

  Job description

  Job responsibilities

  We are requiring a ward clerk to work 25 hours over a 4 day period. We deliver a 7 day service so would require some weekends and bank holidays as per rota.

  If you are:

  Passionate about what you do and take pride in delivering the very best work

  Have excellent verbal and written communication skills with a confident telephone manner

  A good understanding of and strong interest in the NHS

  Experience of working effectively, uses their initiative and can think on their feet

  Thrives on a challenge

  Remains calm under pressure, can manage a number of tasks simultaneously and maintain excellent attention to detail while working to strict deadlines

  An effective communicator with strong interpersonal skills with the ability to build rapport with a range of people, including senior key stakeholders and colleagues

  Job description

  Job responsibilities

  We are requiring a ward clerk to work 25 hours over a 4 day period. We deliver a 7 day service so would require some weekends and bank holidays as per rota.

  If you are:

  Passionate about what you do and take pride in delivering the very best work

  Have excellent verbal and written communication skills with a confident telephone manner

  A good understanding of and strong interest in the NHS

  Experience of working effectively, uses their initiative and can think on their feet

  Thrives on a challenge

  Remains calm under pressure, can manage a number of tasks simultaneously and maintain excellent attention to detail while working to strict deadlines

  An effective communicator with strong interpersonal skills with the ability to build rapport with a range of people, including senior key stakeholders and colleagues

  Person Specification

  Experience

  Essential

  • Experience using electronic systems

  Desirable

  • Experience working in the healthcare setting
  • Knowledge of EPR

  Special Skills and Knowledge

  Essential

  • Ability to prioritse own work laod
  • Experience of using electronic systems

  Qualifications

  Essential

  • 3 GCSEs
  • NVQ2/equivalent knowledge or experience

  Person Specification

  Experience

  Essential

  • Experience using electronic systems

  Desirable

  • Experience working in the healthcare setting
  • Knowledge of EPR

  Special Skills and Knowledge

  Essential

  • Ability to prioritse own work laod
  • Experience of using electronic systems

  Qualifications

  Essential

  • 3 GCSEs
  • NVQ2/equivalent knowledge or experience

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  County Durham & Darlington NHS Foundation Trust

  Address

  University Hospital Of North Durham

  North Road

  Durham

  DH1 5TW

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  County Durham & Darlington NHS Foundation Trust

  Address

  University Hospital Of North Durham

  North Road

  Durham

  DH1 5TW

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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