• Job Description

  Req#: C9229-25-0371?language=en&page=622&sort=publicationDateDesc

  Job summary

  An internal exciting opportunity has arisen to support the Macmillan Renton Unit as a Ward Clerk.

  The post is for 28 hours, The post holder is an essential role within Macmillan Renton Unit supporting the patients, nursing staff, and both Sister and Junior Sister.

  The successful candidate will require excellent communication skills and will require an empathetic nature. The candidate will require good organisational skills, demonstrate the ability to work self-sufficiently, using their own initiative, and be willing to be adaptable and flexible to the needs of the service. The role is fully supported and full training and support will be given to the right candidate.

  The role involves the use of multiple patient electronic record systems, and input of data accurately and timely.

  Main duties of the job

  • To politely meet and welcome all patients and visitors to the unit.
  • Communicate with patients, relatives, carers and staff using a professional and sensitive manner.
  • Monitor patients, staff, visitors and other personnel entering and leaving the unit.
  • To arrange hospital transport in accordance with the Trust's guidelines.
  • To maintain effective communication with the unit staff, external departments within the Trust and key stakeholders outside of the Trust, utilising telephone, email and any other virtual platforms as appropriate.
  • To answer the telephone in a polite and courteous manner, dealing with enquiries.
  • Arrange transfers on the request of the nursing and medical staff, liaising with wards, departments and outside agencies as necessary.
  • To assist in the preparation and maintenance of clinical notes, including filing and scanning of reports/ preparation of new sets of notes, checking all patient information is accurate and filed correctly.
  • To check that patient demographics and up to date, and patient administration record systems are kept up to date, including MAXIMS, Trak and Chemo Care.

  About us

  Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

  Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

  We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

  More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

  We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

  Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

  Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

  Details

  Date posted

  30 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 a year pa pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  229-CS-7223317

  Job locations

  Hereford County Hospital

  Stonebow Road

  Hereford

  HR1 2ER

  
  

  Job description

  Job responsibilities

  To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

  Job description

  Job responsibilities

  To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

  Person Specification

  Education and Qualifications

  Essential

  • Good General Education
  • IT qualification or equivalent experience

  Skills, Knowledge and Abilities

  Essential

  • Time Management
  • Problem Solving
  • Verbal and written communication
  • Willingness to learn and develop new skills
  • Ability to work on own initiative

  Experience

  Essential

  • Computer literate
  • Good interpersonal skills at all levels
  • Previous experience of working with the public

  Desirable

  • Knowledge of the hospital environment
  • Knowledge of Hospital Patient Administration Systems

  Person Specification

  Education and Qualifications

  Essential

  • Good General Education
  • IT qualification or equivalent experience

  Skills, Knowledge and Abilities

  Essential

  • Time Management
  • Problem Solving
  • Verbal and written communication
  • Willingness to learn and develop new skills
  • Ability to work on own initiative

  Experience

  Essential

  • Computer literate
  • Good interpersonal skills at all levels
  • Previous experience of working with the public

  Desirable

  • Knowledge of the hospital environment
  • Knowledge of Hospital Patient Administration Systems

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Wye Valley NHS Trust

  Address

  Hereford County Hospital

  Stonebow Road

  Hereford

  HR1 2ER

  
  

  Employer's website

  https://www.wyevalley.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Wye Valley NHS Trust

  Address

  Hereford County Hospital

  Stonebow Road

  Hereford

  HR1 2ER

  
  

  Employer's website

  https://www.wyevalley.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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