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Job Description
- Req#: C9432-25-0662?language=en&page=408&sort=publicationDateDesc
- Basic standard of education
- Evidence of on-going development as appropriate
- Good clerical experience
- Excellent written and verbal communication skills
- Experience of contact with members of the public
- Previous ward clerk experience
- Knowledge of Medical Records
- Experience of team work
- Good general computer literacy
- Knowledge and understanding of data protection and confidentiality
- Experience of Microsoft applications
- Basic standard of education
- Evidence of on-going development as appropriate
- Good clerical experience
- Excellent written and verbal communication skills
- Experience of contact with members of the public
- Previous ward clerk experience
- Knowledge of Medical Records
- Experience of team work
- Good general computer literacy
- Knowledge and understanding of data protection and confidentiality
- Experience of Microsoft applications
Job summary
Are you empathetic, hard working and able to work under pressure? Do you want to make a real difference to our clinical teams and our patients?
Then why not join us as a Ward Clerk!
We are looking for a highly motivated, dedicated customer focused individual to join our team on Mersea ward at Colchester Hospital Fixed Term/Secondment until 31st December 2025.
You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.
We are looking for someone who will be able to work autonomously, be able to prioritise their workload, and work well within our team. You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone.
Ward clerks are the first point of contact for visitors and patients to the ward, so we need someone who will ensure that the Trust's 'OAK' Values are used at all times to ensure the best patient experience.
Working Days/Hours will be - Monday - Friday 15:00-19:30
Main duties of the job
To assist in the efficient functioning of wards by relieving nursing staff of routine clerical and administrative duties.
To be familiar with the Hospital Computer Systems.
Receiving new patients and accompanying relatives/friends and answering initial questions pending Ward Sister/Nurse-in-Charge being available.
Maintaining Ward Clerk diary and admissions book.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
13 May 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year per annum, pro rata
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
432-HR203-25
Job locations
Colchester Hospital
Turner Road
Colchester
CO4 5JL
Job descriptionJob description
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Colchester Hospital
Turner Road
Colchester
CO4 5JL
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Colchester Hospital
Turner Road
Colchester
CO4 5JL
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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