• Job Description

  Req#: C9430-25-0418?language=en&page=314&sort=publicationDateDesc

  Job summary

  Ward Clerk

  Department: Ward 19

  Band 2 pro rata if part-time

  Hours: 22.5 HOURS per week, all MKUH roles will be considered for flexible working

  Ward 19 is Mixed sex, frailty and general medicine 30 bedded ward. We have a large team of doctors, Nurses, and therapy team, and work closely with other multi-disciplinary teams. We are friendly, approachable, and supportive, and looking for a ward clerk to add to our team.

  Please note that this post is subject to an initial probationary period of six months, extendable up to a period of 12 months. A DBS check may be required for new employees. MKUH promotes an inclusive workforce and proactively welcomes applications from underrepresented groups in our community.

  Interview date: 04/08/2025

  Main duties of the job

  All staff are required to respect confidentiality of all matters that they may learn relating to their employment, other members of staff and to the general public. All staff are expected to respect the requirements under the Data Protection Act 1998.

  All staff have a responsibility for safeguarding children, young people and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

  The trust values equality and diversity in employment and in the services we provide. All staff are responsible for ensuring that the trust's policies, procedures and obligation in respect of promoting equality and diversity are adhered to in relation to both staff and services.

  Staff are responsible for ensuring that they do not abuse their official position for personal gain or to benefit their family or friends. The trust's standing orders require any officer to declare any interest, direct or indirect with contracts involving the trust. Staff are not allowed to further their private interests in the course of their NHS duties.

  About us

  We care We communicate We collaborate We contribute

  6.43% of this staff group feel they are supported at work under the 'safe and healthy' element. (NHS Staff Survey 2024).

  • Free on-site parking
  • Free refreshments
  • Great flexible workingopportunities
  • Discounted gym membership
  • Lease car scheme
  • Generous annual leave and pension scheme
  • On site nursery (chargeable)
  • Extensive staff health and well-being programme

  Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

  Details

  Date posted

  02 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year Per annum pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  430-MED25-128A

  Job locations

  Ward 19 Medicine (Dept)

  Milton Keynes

  MK6 5LD

  
  

  Job description

  Job responsibilities

  • Greet all visitors to the unit in a friendly, helpful and courteous manner.
  • The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
  • To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
  • To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
  • Deal with and distribute incoming mail, checking and replying to ward emails.
  • Ensure all patients notes on the unit are maintained in good order with test results promptly and correctly filed.
  • Arrange out patients appointments as required.
  • Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patients.
  • Organise hospital transport as requested.
  • Undertake computer-training courses as required, and ensure up to date bed states daily.

  Please refer to the job description for further details.

  Job description

  Job responsibilities

  • Greet all visitors to the unit in a friendly, helpful and courteous manner.
  • The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
  • To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
  • To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
  • Deal with and distribute incoming mail, checking and replying to ward emails.
  • Ensure all patients notes on the unit are maintained in good order with test results promptly and correctly filed.
  • Arrange out patients appointments as required.
  • Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patients.
  • Organise hospital transport as requested.
  • Undertake computer-training courses as required, and ensure up to date bed states daily.

  Please refer to the job description for further details.

  Person Specification

  Qualifications and knowledge

  Essential

  • Basic math's and English
  • Computer literate

  Desirable

  • Knowledge of role

  Experience

  Desirable

  • Previous ward Clerk experience
  • Experience of working in the NHS
  • Office experience

  Skills

  Essential

  • Keyboard skills
  • Manual dexterity
  • Able to work under pressure
  • Able to multi task
  • Word/excel/spreadsheets etc

  Personal and people development

  Essential

  • Good time management skills
  • Supportive to ward staff
  • Able to share knowledge

  Communication

  Essential

  • Excellent communication skills
  • Self aware
  • Calm and reasonable
  • Approachable

  Specific requirements

  Essential

  • Able to perform the duties of the post with reasonable aids and adaptations

  Person Specification

  Qualifications and knowledge

  Essential

  • Basic math's and English
  • Computer literate

  Desirable

  • Knowledge of role

  Experience

  Desirable

  • Previous ward Clerk experience
  • Experience of working in the NHS
  • Office experience

  Skills

  Essential

  • Keyboard skills
  • Manual dexterity
  • Able to work under pressure
  • Able to multi task
  • Word/excel/spreadsheets etc

  Personal and people development

  Essential

  • Good time management skills
  • Supportive to ward staff
  • Able to share knowledge

  Communication

  Essential

  • Excellent communication skills
  • Self aware
  • Calm and reasonable
  • Approachable

  Specific requirements

  Essential

  • Able to perform the duties of the post with reasonable aids and adaptations

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Milton Keynes University Hospital NHS Foundation Trust

  Address

  Ward 19 Medicine (Dept)

  Milton Keynes

  MK6 5LD

  
  

  Employer's website

  https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

  Employer details

  Employer name

  Milton Keynes University Hospital NHS Foundation Trust

  Address

  Ward 19 Medicine (Dept)

  Milton Keynes

  MK6 5LD

  
  

  Employer's website

  https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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