• Job Description

  Req#: H9050-25-2152?language=en&page=84&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen for a Ward Clerk to join the Team at Glan Clwyd Hospital.

  To work as a member of a team providing an efficient and comprehensive clerical support service for the Ward thereby supporting the delivery of high quality service to patients and staff within the Department.

  This is a great opportunity to work in and part of the NHS and support your communities with their Health Care.

  Main duties of the job

  The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.

  Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward. Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care.Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.

  Welsh language Skills need to be learnt when appointed to the post.

  About us

  If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

  Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

  Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

  Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

  Details

  Date posted

  18 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,833 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  050-AC414-0625-A

  Job locations

  Glan Clwyd Hospital

  Sarn Lane

  Rhyl

  LL18 5UJ

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Person Specification

  Qualifications

  Essential

  • Maths/English GCSE or equivalent

  Desirable

  • NVQ 2 in Administration NVQ in Customer Service ECDL

  Other

  Essential

  • Welsh Speaker (level 3 and above)

  Experience

  Essential

  • Sufficient previous clerical/office/reception/Ward duties
  • Working with the public Working in a busy environment

  Desirable

  • Previous experience working within the health care sector.
  • General experience of administration functions.

  Skills

  Essential

  • Good communication skills
  • IT Skills
  • Welsh speaking - minimum level 3 required

  Desirable

  • WPAS Case note tracking WCP RADIS.
  • Understanding of the importance of maintaining medical records

  Knowledge

  Desirable

  • Knowledge of data protection and patient confidentiality

  Person Specification

  Qualifications

  Essential

  • Maths/English GCSE or equivalent

  Desirable

  • NVQ 2 in Administration NVQ in Customer Service ECDL

  Other

  Essential

  • Welsh Speaker (level 3 and above)

  Experience

  Essential

  • Sufficient previous clerical/office/reception/Ward duties
  • Working with the public Working in a busy environment

  Desirable

  • Previous experience working within the health care sector.
  • General experience of administration functions.

  Skills

  Essential

  • Good communication skills
  • IT Skills
  • Welsh speaking - minimum level 3 required

  Desirable

  • WPAS Case note tracking WCP RADIS.
  • Understanding of the importance of maintaining medical records

  Knowledge

  Desirable

  • Knowledge of data protection and patient confidentiality

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Betsi Cadwaladr University Health Board

  Address

  Glan Clwyd Hospital

  Sarn Lane

  Rhyl

  LL18 5UJ

  
  

  Employer's website

  https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

  Employer details

  Employer name

  Betsi Cadwaladr University Health Board

  Address

  Glan Clwyd Hospital

  Sarn Lane

  Rhyl

  LL18 5UJ

  
  

  Employer's website

  https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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