• Job Description

  Req#: C9298-TRS-112?language=en&page=271&sort=publicationDateDesc

  Job summary

  Are you looking for a new challenge? We are looking for a highly motivated individual to undertake the role of ward clerk on L9 Male Orthopaedics. The work is challenging and exciting, but rewarding.

  Summary of most important Experience/Skills/Qualifications required:

  - Excellent communication and interpersonal skills in challenging circumstances.

  - Ability to effectively time manage your workload.

  - Ability to keep calm and work under pressure in a demanding area.

  - Be computer literate and familiarity with LTHT systems are desirable but not essential as further training can be offered.

  - Good verbal communication skills face-to-face and over the telephone are essential.

  Expected Shortlisting Date

  03/06/2025

  Planned Interview Date

  09/06/2025

  Main duties of the job

  Daily duties will include but not be limited to:

  Trauma and Elective Patient paperwork preparations for urgent cases.

  Admit and discharge patients for surgeries using Patient Centre and Galaxy systems

  Attend, outcome and discharge outpatient clinics using Patient Centre.

  Booking follow up appointments.

  Answering daily telephone queries

  Working days are Friday, Saturday, Sunday and Monday only, over 28 hours. There is a ward clerk on L9 that works Tuesday to Thursday, and it will be important in the first two weeks you work with this ward clerk to ensure you are well supported.

  For further information please contact Alicia Smith, alicia.smith3@nhs.net, Ward Manager L9.

  About us

  Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

  Details

  Date posted

  07 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  C9298-TRS-112

  Job locations

  Leeds General Infirmary

  Great George Street

  Leeds

  LS1 3EX

  
  

  Job description

  Job responsibilities

  JOB PURPOSE

  L09 is an Orthopaedic clinic environment reviewing and treating trauma and elective patients daily. The post holder will collaborate with a wide multidisciplinary team consisting of Consultants, Nurses, Physiotherapists, Occupational Therapists, Outpatient Department and linking in with the Plastic Surgery Administration Team. You will need to work closely with other colleagues to ensure the smooth running of the unit and providing a safe service for all our patients.

  JOB DIMENSIONS

  The post holder will need Excellent communication skills, you must be comfortable with and happy dealing with patients face to face (please note during COVID all PPE and safety measures are in place) on a daily basis so a patient focused attitude is vital as well as being enthusiastic, positive, adaptable and motivated who can work in a fast pace environment.

  This role acts as the linchpin for the Hand Unit, you are integral to the smooth running of the unit so you must be a team player who is calm under pressure.

  PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITY

  Administrative and Clerical Duties

  - Record admission, transfer and discharge activity data onto the Trust PAS system.

  - Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

  - Record changes to the bed base and inform the relevant corporate team

  - Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

  - Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

  - Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

  - Deliver patients mail.

  - Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

  - Complete electronic admission/bed system as required

  - Maintaining records on behalf of Sister/ Charge Nurse.

  Assisting to maintain high standards of care:

  - Assist in the welcome and reception of patients and visitors into the clinical area

  - Maintain a safe working environment, reporting incidents, accidents, complaints

  - Understand the need to maintain and respect patient confidentiality

  - Participate in in-service training

  - Participate in mandatory training annually

  - Participate in annual performance appraisal

  - Undertake duties on different wards/depts as and when required by service demands

  Develop good working relationship:

  - Participate in appropriate and relevant communications networks

  - Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department

  Job description

  Job responsibilities

  JOB PURPOSE

  L09 is an Orthopaedic clinic environment reviewing and treating trauma and elective patients daily. The post holder will collaborate with a wide multidisciplinary team consisting of Consultants, Nurses, Physiotherapists, Occupational Therapists, Outpatient Department and linking in with the Plastic Surgery Administration Team. You will need to work closely with other colleagues to ensure the smooth running of the unit and providing a safe service for all our patients.

  JOB DIMENSIONS

  The post holder will need Excellent communication skills, you must be comfortable with and happy dealing with patients face to face (please note during COVID all PPE and safety measures are in place) on a daily basis so a patient focused attitude is vital as well as being enthusiastic, positive, adaptable and motivated who can work in a fast pace environment.

  This role acts as the linchpin for the Hand Unit, you are integral to the smooth running of the unit so you must be a team player who is calm under pressure.

  PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITY

  Administrative and Clerical Duties

  - Record admission, transfer and discharge activity data onto the Trust PAS system.

  - Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

  - Record changes to the bed base and inform the relevant corporate team

  - Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

  - Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.

  - Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge.

  - Deliver patients mail.

  - Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

  - Complete electronic admission/bed system as required

  - Maintaining records on behalf of Sister/ Charge Nurse.

  Assisting to maintain high standards of care:

  - Assist in the welcome and reception of patients and visitors into the clinical area

  - Maintain a safe working environment, reporting incidents, accidents, complaints

  - Understand the need to maintain and respect patient confidentiality

  - Participate in in-service training

  - Participate in mandatory training annually

  - Participate in annual performance appraisal

  - Undertake duties on different wards/depts as and when required by service demands

  Develop good working relationship:

  - Participate in appropriate and relevant communications networks

  - Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department

  Person Specification

  other Criteria

  Essential

  • Able to fulfil Occupational Health requirements for the post

  Qualifications

  Essential

  • Literate/Numerate

  other Criteria

  Essential

  • Able to fulfil Occupational Health requirements for the post

  Skills and Behaviours

  Essential

  • Good interpersonal skills
  • Able to work as part of a multidisciplinary team
  • Committed to working with people
  • Team working
  • Motivated
  • Reliable
  • Trustworthy
  • Adaptable

  Experience

  Essential

  • IT skills
  • Insight into roles responsibilities of post

  Desirable

  • Clerical Experience

  Person Specification

  other Criteria

  Essential

  • Able to fulfil Occupational Health requirements for the post

  Qualifications

  Essential

  • Literate/Numerate

  other Criteria

  Essential

  • Able to fulfil Occupational Health requirements for the post

  Skills and Behaviours

  Essential

  • Good interpersonal skills
  • Able to work as part of a multidisciplinary team
  • Committed to working with people
  • Team working
  • Motivated
  • Reliable
  • Trustworthy
  • Adaptable

  Experience

  Essential

  • IT skills
  • Insight into roles responsibilities of post

  Desirable

  • Clerical Experience

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Leeds Teaching Hospitals

  Address

  Leeds General Infirmary

  Great George Street

  Leeds

  LS1 3EX

  
  

  Employer's website

  https://www.leedsth.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Leeds Teaching Hospitals

  Address

  Leeds General Infirmary

  Great George Street

  Leeds

  LS1 3EX

  
  

  Employer's website

  https://www.leedsth.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice