• Job Description

  Req#: C9176-24-0289?language=en&page=310&sort=publicationDateDesc

  Job summary

  Ward C16 is a 20 bedded ward for medicine for older people, medically optimised awaiting discharge support.

  To support the clinical staff in the smooth running of the ward. This role will also include general ward clerk duties.

  Main duties of the job

  • To support the ward manager and ward co-ordinator/NIC in maintaining patient flow.
  • To support the clinical staff in keeping e-track up to date.
  • Liaise with the duty manager when a bed is available.
  • Attend Whiteboard rounds, identify actions required and actively manage agreed discharge plans for patients on the ward.
  • Maintain whiteboards and e-track information to ensure it is up to date.
  • Arrange or where necessary photocopy notes for patient transfer.
  • Assist in the completion of discharge check lists to ensure accurate discharge planning is evident.
  • Chase doctors for completion of discharge letter and deliver TTOs if necessary.
  • Ensure diagnostic requests are expedited promptly and escalate any delays to the appropriate person. .
  • Ensure appropriate transport is arranged for discharge.
  • Ensure patients have had the opportunity to complete a friends and family feedback survey.
  • Utilise IT systems to secure and record timely and accurate data relevant to the role and function.
  • Coordinate admissions and transfers in the wards, and external transfers to other organisations.
  • Complete the filing of patient notes when discharged.

  About us

  We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.

  We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.

  Benefits to you

  27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);

  NHS Pension Scheme:

  Flexible working opportunities;

  Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;

  Career development and training;

  Wellbeing support and activities;

  In-house physiotherapy Service;

  On-site canteens with subsidised meals;

  Subsidised staff parking (currently free).

  Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

  Date posted

  20 February 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year pa

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  176-Med-5992415

  Job locations

  Peterborough City Hospital

  Edith Cavell Campus, Bretton gate

  Peterborough

  PE3 9GZ

  
  

  Job description

  Job responsibilities

  Please see attached job description and person specification for additional information regarding this job role.

  Job description

  Job responsibilities

  Please see attached job description and person specification for additional information regarding this job role.

  Person Specification

  Education and Qualifications

  Essential

  • Good standard of literacy and numeracy

  Desirable

  • NVQ Level 2 or equivalent experience
  • Junior Management/Team Leader Qualification

  Experience

  Essential

  • Previous Customer Service experience (minimum of 12 months)

  Desirable

  • 1 year previous administration experience to NVQ level 2 or equivalent
  • 1 year experience of working in an ED/ healthcare environment

  Knowledge

  Essential

  • Clear, concise verbal and written communication

  Person Specification

  Education and Qualifications

  Essential

  • Good standard of literacy and numeracy

  Desirable

  • NVQ Level 2 or equivalent experience
  • Junior Management/Team Leader Qualification

  Experience

  Essential

  • Previous Customer Service experience (minimum of 12 months)

  Desirable

  • 1 year previous administration experience to NVQ level 2 or equivalent
  • 1 year experience of working in an ED/ healthcare environment

  Knowledge

  Essential

  • Clear, concise verbal and written communication

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  North West Anglia NHS Foundation Trust

  Address

  Peterborough City Hospital

  Edith Cavell Campus, Bretton gate

  Peterborough

  PE3 9GZ

  
  

  Employer's website

  https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  North West Anglia NHS Foundation Trust

  Address

  Peterborough City Hospital

  Edith Cavell Campus, Bretton gate

  Peterborough

  PE3 9GZ

  
  

  Employer's website

  https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice