• Job Description

  Req#: 15172

  The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.
  
  Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
  
  One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

  Job Purpose:

  Provide Wardrobe services to Sycuan Casino and Singing Hill Golf Resort team members while maintaining uniform inventory and providing excellent internal guest service to team members.

  Job Duties and Responsibilities:

  (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time).

  • Provide Wardrobe services to team members by adding, replacing, and removing uniforms assigned to team members as needed, assigning and reassigning lockers, and dry cleaning items to team members, training team members to use the garment system, reporting damaged uniforms, and notifying items to order to Wardrobe leadership.
  • Provide team member with properly fitted uniforms by participating in new hire fittings by taking team member’s body measurements, converting team member measurements data into the uniform garment tracking system, pulling appropriate uniforms from Wardrobe inventory, and issuing uniforms to new or transferring team members. Responsible for knowing all uniform products, looks, and pars per area.
  • Verifies dry cleaning uniform items by counting and sorting uniform items sent and received, putting away returned dry cleaning to the appropriate inventory locations.
  • Controls the quality of uniform inventory services by communicating operational or supply needs and quality concerns to Wardrobe Leadership and maintaining a clean and hazard-free work environment within the area of responsible. Participates in monthly/yearly inventory counts in assigned designated areas. Ensures the highest level of data integrity and accuracy when assigning and unassigning garments.
  • Provide excellent guest service to all team members by greeting them and maintaining a positive attitude. Handles sensitive information and appropriately interacts with team members during fittings.

  Job Specifications:

  Education and Experience:

  Essential:

  • 1 year of guest service in a high-volume setting
  • High School Diploma, High School Certificate of Completion, of G.E.D.

  Desirable:

  • Wardrobe experience or fitting experience
  • Basic sewing skills
  • Garment Fitting Experience
  • Working knowledge of Garment Inventory Systems
  • Multi-lingual

  Skills and Knowledge:

  Essential:

  • Excellent guest service skills
  • Strong computer skills with working knowledge of Microsoft, Word and Excel
  • Strong data-entry skills
  • Ability to maintain deadlines and prioritize workflow to ensure deadlines are met
  • Ability to read, complete, and file forms/documents
  • Ability to read and analyze inventory/garment reports
  • Ability to appear for work on time
  • Ability to interact effectively with team members and guest
  • Ability to maintain professionalism and composure at all times
  • Ability to communicate effectively in the English language
  • Ability to reply to emails, answer telephone or face to face enquires
  • Ability to understand and follow verbal directives and written directions
  • Ability to accept constructive criticism
  • Ability to work independently
  • Ability to be detail-orientated
  • Ability to maintain confidentiality
  • Ability to work in a fast-paced environment and calmly handle stressful situations
  • Ability to push and pull heavy racks of uniforms and bins
  • Ability to reach over the head to hang uniforms or remove uniforms from racks
  • Ability to operate the uniform conveyor
  • Ability to maneuver in small work areas
  • Ability to climb a 3-foot safety ladder
  • Ability to lift up to 30lbs
  • Ability to perform simple mathematical calculations
  • Ability to stand or hours at a time

  Supervisory/Managerial Accountability:

  Direct: None

  Indirect: None

  If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

• About the company

  Voted best & luckiest casino in San Diego! See what all the hype is about with iconic restaurants, casino gaming, entertainment & more.

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