Genuine innovation. Visionary solutions. Surprising results

Salary: £42,000 - 45,000 per annum + Benefits

Reports to: National Supply Chain and Logistics Senior Manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week, working 7.5 hours per day between hours 8am and 8pm; which could include some weekend working as agreed.

Location: Taylor Business Park, Culcheth, Warrington, WA3 6BL

Recruitment process: Two stage interview process, on site at our Warrington RDC (address above)

Closing date: We will be shortlisting on an ongoing basis, therefore this vacancy may close if a high volume of applications is received or once a suitable candidate is found , we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact recruitment@cancer.org.uk as soon as possible.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone innovative and ambitious, someone like you.

This is a fantastic opportunity to be at the forefront of innovation for Cancer Research UK’s Trading Operations. We opened our first, Regional Distribution Centre (RDC) based in Warrington in May 2023, we now have an opportunity for an experienced manager to come on board and lead the team.

We are looking for someone to use their knowledge and experience to deliver the successful running of this new operation, you'll make a real impact by growing a key income steam for our life saving research. .

You will also be responsible for the management of a team of circa sixteen as well as managing on-site volunteers as required. You will be the most senior person onsite, therefore responsible for all facilities as well as health and safety.

The RDC is a multi-functional site with the aim to optimise both Cancer Research UK’s retail and online marketplace operations. The team will support circia 100 shops and superstores by sorting textile and non-textile inbound stock into specific categories, preparing and dispatching to shops and superstores meeting insight lead fulfilment schedules. The team will also sort, photograph, list, and dispatch stock sold on online marketplaces such as eBay. You will ensure the team achieve specific income and listing KPI’s and ensuring timely and secure dispatch to customers.

This is a unique Warehouse and Logistics role in that you are dealing with donated stock and working with very manual systems. There is also a big part of the role that uses your relationship management skills as you will build strong working relationships with the area and divisional manages for the patch of shops that you supply.

You must have experience of managing the workflow of any non-perishable stock in a warehouse or depot and managing the productivity of a team to ensure all processes are optimised. You will also be an experienced people manager, who is able to both encourage their team to reach their potential but also feels comfortable using HR policies and procedures for guidance on a range of employment issues.

It’s a fast paced dynamic warehouse environment so you will need to be comfortable with ambiguity. You will also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Line management of c.16 RDC staff and volunteers including the RDC Supervisor, responsible for objective setting and development of all on site staff (inclusive of volunteers).

• Supporting the development of the RDC test and trial; introducing shift patterns and maximising resources connected to the site

• Work closely with the senior retail team to maintain critical relationships and the efficient stock flow, service provision with a key awareness of the commercial overview

• Day to day matrix management of the driver resource allocated to the RDC

• Work closely with the Ecommerce Operations Manager (EOM) to ensure the smooth management of new and donated goods across our Marketplace operation

• Ensure the seamless and efficient processes of product sorting, photography, listing, online sale and dispatch are completed to time and growth opportunities maximised

• With the support of the EOM, lead and empower the Marketplace team to deliver on hub targets and achieve KPIs.

• Responsible for managing RDC budget, tracking and reviewing process, seeking opportunities to drive efficiency and greater value

• Understand and ensure the correct stock categories, proposition and sales value are delivered, measuring through regular KPI reporting and management information

• Working closely with RDC catchment shops and superstores to ensure the right stock, at the right location, time, and the correct pricing; ensuring Gift Aid is captured correctly

• Develop and implement RDC software systems and working practices in line with best practice and continuous improvement

• Work closely with the Divisional Deputy Managers, other RDC Managers, Transport team, Logistics and Distribution Manager (Grantham NDC) and the Romford Hub Manager; to understand and monitor stock management across the estate

What skills are you looking for?

• A background within warehousing & logistics, preferably within a retail or a fast-paced commercial environment

• Marketplace eCommerce and e-commerce warehouse management knowledge would be desirable but not essential.

• Proven knowledge of warehouse operational policies and procedures, including Health & Safety

• Effective decision maker with the ability to work under pressure

• Proven ability in managing & motivating a team of multi skilled warehouse assistants, volunteers & support team, to produce excellent service to the retail network

• Excellent interpersonal and communication with the ability to build collaborative and effective relationships

• Proven ability to work on own initiative, assess priorities and be initiative-taking in making recommendations.

• Highly organised, able to co-ordinate multiple deliverables, set and meet demanding deadlines, embedding a positive team culture, and holding others accountable for delivery of activity

• A full driving license and flexibility to travel for meetings/training/site visits is essential

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that is impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don’t forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.

*Internally this role is known as RDC Warehouse Manager

There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at recruitment@cancer.org.uk.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.