• Job Description

  Req#: 2038

  Warehouse Supervisor (Virginia)

  Covington, VA 24426, USA ● Daleville, VA, USA ● Richmond, VA, USA ● Roanoke, VA, USA ● Waynesboro, VA 22980, USA Req #2038

  Monday, February 10, 2025

  Lumos is looking for a full-time Warehouse Supervisor! Are you a servant leader with experience leading daily operations, inventory controls, and safety protocols in a high-performance warehouse? If you’re excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!

  You play an important role managing shipping, receiving, inventory control, and distribution - ensuring our team has everything they need to keep projects moving smoothly!

  *** Fully-onsite, full-time opportunity, travel required***

  Company Summary

  Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio, Illinois, Kentucky, and Alabama.

  We believe that the possibilities of tomorrow can’t be built on the infrastructure of yesterday. That’s why we’re building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things – the future. Because whatever the future holds, Lumos makes it faster.

  Our Mission and Values

  At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

  We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

  We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

  We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

  Essential Functions

  • Leads daily operations of the warehouse in alignment with established priorities; expediting orders or actions as necessary in order to meet critical SLAs.
  • Plans and allocates resources to accomplish productivity & quality objectives.
  • Plans and implements systems and processes that set up the team for success.
  • Expedites orders, updates supervisory-level operating systems, and researches new products and services to provide ongoing training for the warehouse team.
  • Interacts with multiple internal teams and external vendors to gauge team productivity requirements; manages to appropriate threshold and run rate levels.
  • Removes obstacles or coaches team on how to navigate them in order to meet deadlines.
  • Drives continuous process improvement to keep safe, maximize efficiency, and reduce costs.
  • Maintains financial and physical controls for on-hand inventory valued in excess of $30M.
  • Evaluates employee performance; identifies appropriate training and coaching opportunities; selects candidates for hire to build and maintain a high-performing team.
  • Performs other duties as assigned, including departmental and cross-functional projects.

  Knowledge, Skills, and Abilities Required

  • Excellent interpersonal skills, as well as written and verbal communication skills.
  • Solid people leader: open to giving and taking direction, as well collaborative work styles & a commitment to get the job done.
  • Competent computer and organizational skills; working knowledge of Microsoft Office.
  • Ability to manage multiple priorities simultaneously.
  • Excellent vendor relations and customer service skills.

  Other Experience & Requirements

  • 6+ years’ warehouse experience required.
  • High school diploma or equivalent required; Associate’s degree preferred.
  • Demonstrated experience negotiating with suppliers, and setting and measuring against KPIs in a warehousing and inventory space.
  • May travel to other warehouses with appropriate notice.
  • Valid state driver’s license.
  • Forklift experience & experience with physical inventory and cycle counts preferred.
  • Proactive, independent, and ability to take initiative to keep on-task and on-target.
  • Fiber or Telecom industry experience preferred.

  Benefits & Perks

  Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

  We have:

  • Comprehensive health, dental, and vision coverage.
  • Competitive compensation packages, including bonus options for eligible positions.
  • Paid Time Off and 12 Paid Holidays / Personal Days.
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
  • 100% employer-paid life and disability insurance.
  • Employee Assistance Program (EAP) with access to professional support for life’s challenges.
  • 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
  • Wellness program offering education and cash incentives for gym attendance and nutrition programs.
  • Employee referral bonuses.
  • Discounts on Lumos Fiber Internet for employees who live in our service areas.

  At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

  We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

  Other details

  • Job Family Infrastructure and Supply Chain
  • Pay Type Salary

  Apply Now

• About the company

  NorthState provides high-speed fiber internet, wall-to-wall Wi-Fi, voice, and Fiber TV services to residential and business customers across North Carolina and Virginia, where we’re known as Lumos. Our customers enjoy the fastest fiber speeds available built on a network they can truly count on – all backed by local, expert customer care teams. We know that fast, reliable Fiber Internet is what you need to stay connected to the things that matter.

Notice