• Job Description

  Req#: R72623

  UK875

  Distribution is about getting the right stock, to the right place, at the right time.

  Here at our QVC Customer Operations Centre in Knowsley, our warehouse team members get this right, meaning we make a great experience for our customers all over the country! We are looking for warehouse team members within our Returns area who want to become part of a world class team.

  Please follow the below link to view our video and find out more about what it's like to work in the Returns team at QVC;

  www.youtube.com/watch?v=-aL95WDKfrs

  Hourly Pay

  • £11.21 per hour

  Contract type

  Permanent

  Working hours – Days:

  • Guaranteed minimum of 22.5 hours per week which can be flexed up to a further 15 hours per week when required by the business.
  • The hours we allocate to you each week will be within the availability of Monday-Saturday between 07:00-17:00
  • You will given 2 weeks' notice of your working hours each week.

  What will I be doing as a Warehouse Team Member in the Returns team?

  • Reporting to one of out warehouse team leaders, you will be responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline.
  • It is not your typical Warehouse role, as it is PC-based
  • Due to some of the tasks above there will be a requirement to lift and load heavy items of up to 25KG.

  About You – What you will need to be effective in your role:

  • Don't worry if you have not got any warehouse experience as you will receive full training and support
  • As this role is PC-based, basic PC skills are required (i.e Data entry, basic PC navigation between different screens)
  • Eye for details, as Quality Customer Service is our number one priority
  • You'll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.
  • As a business we have expectations for our team members to attend work and on time to enable us to serve the needs of our customers and as part of a team, therefore commitment and punctuality are essential within this role.

  As a certified Top Employer, we offer employee benefits such as:

  • 23 days holiday plus bank holidays entitlement during the first full year of service, rising to up to 28 days holiday plus bank holidays depending on length of service
  • Participation in the 'Share Success' bonus scheme linked to business performance
  • Pension plan with Legal & General - employee contribution is 3% and QVC contribution is 5% of qualified earnings
  • Medical Insurance - Single cover with Aviva and discounted rates for partner and family cover, plus enhanced life insurance
  • Credit Union saving scheme
  • Employee discount of 20% on products sold at QVC and access to the onsite staff shop featuring further discounted goods
  • Access to an award winning wellbeing hub, related to physical, mental and financial support
  • Free, secure on-site parking including electrical charging points

  Submit your application online today to become a warehouse team member within our Returns team at QVC.

  INDWW

  "#LI-Onsite"

  Join us as we enrich life’s everyday moments – including yours. Apply today!

  If you enjoy being a part of a team, creating experiences and delighting customers, it’s so you. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation and great benefits, employee assistance/wellbeing programmes, and much more. With friendly teams, ambitious projects and fast-moving careers, working with us - it’s so you!

  For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at CareersQI@qvc.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme . For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.

  Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.

• About the company

  QVC is an American free-to-air television network, and flagship shopping channel specializing in televised home shopping that is owned by Qurate Retail Group.

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