True Manufacturing
Warranty Dispatcher
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Job Description
- Req#: 2464
- Daily reporting of dispatches.
- For specific customers, call stores to qualify service issues and dispatch service companies.
- Enter dispatched calls into Service Call Tracking and Serial Number Inquiry software.
- Follow up on parts orders in WHAM and JDE software.
- Follow up with service companies confirming job completions.
- Enter dispatch information into customers’ databases.
- Regular and reliable attendance in the office is required.
- High School diploma or general education degree (GED) required.
- Dispatching experience a plus.
- Possess strong verbal and written communication skills.
- Must be well organized and self-motivated.
- Must have the ability to work in a fast-paced environment.
- Proficient in Microsoft Office applications.
- Comfortable making numerous calls in one day to end users and service companies.
- Ability to work in a team-oriented environment with a positive, professional attitude.
Overview
This is an entry level administrative position that encompasses service dispatching.
Responsibilities
Essential Duties and Responsibilities:
Qualifications
The hours for this position are 7:30am - 4:00pm OR 8:00am - 4:30pm, Monday through Friday.
We are proud to be an Equal Opportunity Employer.
Company-paid background check required upon hire.
About the company
True, the most trusted brand in commercial refrigeration. A wide range of best-in-class refrigerators and freezers. Made in the USA. Distributed worldwide.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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