• Job Description

  Req#: R18094

  Job Description:

  Pentair has a job opportunity for you! Join us as a Warranty Specialist to work within our Coppell, TX team. You will be responsible for dispatching warranty calls, parts exchange, inventory management and the safety, cleanliness and security of the warehouse and training areas. You will also assist sales and service and provide world class customer service to internal and external customers while assisting in warranty reduction.

  What's in it for you?

  • Eligibility for annual pay increases based on company & individual performance

  • 11 paid holidays each year

  • 2 weeks of vacation to start (accrued weekly)

  • Medical, Dental and Vision Insurance

  • Tuition reimbursement to support your education goals

  More details about the opportunity:

  • Evaluate and validate requests for warranty and dispatch work orders in Salesforce and monitor dashboard to ensure customers are being serviced in a timely manner.
  • Work closely with sales, service, quality, engineering and product teams to communicate any product issues in the field
  • Process RMAs and return product to the factory for product evaluation weekly.
  • Order stock for region ensuring you have the proper parts volume to support in field warranty.
  • Perform weekly cycle counts per the process. Participate in audits with the goal of passing at 100%.
  • Ship parts requests, request for returns via UPS or other freight method as required.

  Key Qualifications:

  • Ability to work independently
  • Great time management skills
  • Computer literate
  • An understanding of warehouse management and repair parts
  • Ability to lift a minimum of 50 lbs

  Pentair is an Equal Opportunity Employer

  Diversity and Inclusion:

  With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

  We take ongoing action to improve the diversity of our workforce by:

  • Ensuring leadership involvement and ownership
  • Attracting and retaining diverse talent at all levels
  • Fostering a globally aware, inclusive culture
  • Ensuring our practices are fair and non-discriminatory

• About the company

  Pentair plc is a water treatment company incorporated in Ireland with tax residency in UK, with its main US office in Minneapolis, Minnesota.

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