Federal Reserve System

Web Content Analyst


PayCompetitive
LocationChicago/Illinois
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-0000019163

      Company

      Federal Reserve Bank of Kansas City

      Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH®, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNowSM Service upon its market entry in 2023. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.

      We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

      As a Web Content Analyst, you will manage external online content maintained by the Fed, including public and third-party websites where the Bank has a presence. You will coordinate with business areas to meet their needs and identify appropriate tools, resources, and processes for development. The Web Content Analyst supports the team in developing web strategy and produces content to support and further that strategy. The level of work is considered entry-level, and staff must be able to work under direct supervision. This position has no direct reports.

      If the candidate is not a current Federal Reserve Bank System employee, this position will be based out of the Federal Reserve Bank of Chicago and the employee will be required to fulfill the on-site hybrid requirement.

      Key Activities:

      • Participates in day-to-day operations of Federal Reserve intranet, public website(s), related third-party websites, including content enhancements, troubleshooting, and ensuring adherence to relevant standards and guidelines

      • Coordinates with business areas to solicit, edit, and produce online content; maintains subject matter expertise necessary to facilitate this process

      • Coordinates with management to ensure adherence to standards and alignment with web strategy

      • Coordinates with content providers, internal communications staff, and management to develop new content

      • Ensures that deadlines are met for posting of new content

      • Contributes ideas regarding enhancements and implementation of emerging technologies and other tools

      • Contributes to department compliance with Bank, District, and System processes including those managed by Information Security and Audit

      Requirements:

      • Bachelor's Degree or equivalent experience 1 to 3 years professional experience

      • Typically requires 1-3 years of experience

      • Familiarity with HTML, CSS, JavaScript and other web-oriented technologies

      • Familiarity with web content management systems

      • Familiarity with analytical tools

      • Familiarity with style guides

      • Ability to work on multiple, deadline-driven projects in a collaborative environment

      • Excellent writing, communication and customer service skills

      • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

      This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks.

      We offer benefits that go beyond the basics, featuring:

      As an organization that deeply values its employees, we offer a robust set of financial, professional development, and personal benefits that go beyond the basics, featuring both a 401k/thrift plan with a generous company-match on employee contributions as well as a defined benefit pension plan and more. Depending on location, additional onsite amenities may include an onsite fitness center; onsite cafeteria with healthy and affordable food options; and additional onsite convenience benefits, discounts on a variety of goods and services.

      Specific Benefits include:

      • Market-leading Medical, Dental, and Vision Insurance

      • Tuition Reimbursement

      • 401k/Thrift Plan

      • Pension Plan

      • Flexible Spending Accounts

      • Life Insurance

      • Vacation & Personal Time

      • Paid Holidays

      • Parental Leave

      • Adoption Assistance

      • Onsite Fitness Center

      • Onsite Cafeteria

      • Additional Convenience Benefits, Discounts and More

      * Subject to change based on District

      Full Time / Part Time

      Full time

      Regular / Temporary

      Regular

      Job Exempt (Yes / No)

      Yes

      Job Category

      Information Technology

      Work Shift

      First (United States of America)

      The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

      Privacy Notice

  • About the company

      The Federal Reserve System is the central banking system of the United States of America.

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