Job Summary

Artemis and Aptive are seeking a full-time Web Programmer with a strong background in project management, research, data analysis and survey best practices to support and execute efforts for a federal client. The ideal candidate must be a problem-solver who works well both independently and as part of a team and is comfortable receiving and implementing feedback on project tasks. This individual will play a critical role in designing, implementing and analyzing surveys to gather valuable feedback for a large customer satisfaction contract for the federal government.

The Web Programmer role requires a self-starter, proactive problem solver and action-oriented team player with previous experience managing a large-scale survey design and implementation, client relationships and internal teams. This position needs an individual that is committed to providing superior service, poised under pressure and has a positive and flexible attitude.

This is a contingent hire position.

This position is remote. However, travel for occasional in-person meetings may be required.

Primary Responsibilities

• Make recommendations for how to improve web tools and websites related to the client’s customer satisfaction surveys.
• Implement improvement recommendations to enhance the user experience of the web tools and survey instruments.
• Check websites and survey implementation for errors and resolve broken links, typos, non-compliant content and other errors.
• Research and report on current trends to creative web-based internet programs.
• Ensure all web content is Section 508 compliant, as applicable.
• Add or adjust pages to better target information to specific audiences.
• Track, quality check and resolve all web updates for review with the client on regular basis.
• Use web data analytics and digital tools to improve overall performance.
• Support other duties and assignments as required by clients.
• Stay up to date with the latest programming and survey methodologies, best practices and industry trends and apply them to enhance survey design and data collection.

Minimum Qualifications

• 3 years of experience.
• Bachelor’s degree in related field.
• Demonstrated experience in customizable aspects of programming for the web and survey development efforts.
• Proven experience designing, developing, debugging and maintaining web and survey content.
• Demonstrated knowledge of Section 508 compliance standards and related laws within the Rehabilitation Act of 1973.
• Knowledge of computer, networking and survey applications, principles, concepts and methods.
• Strategic thinker with a forward-looking approach to marketing trends and technologies.
• Strong problem-solving skills and the ability to think critically.
• Ability to manage competing deadlines.
• Experience supporting complex projects and transformation efforts within the federal government.
• Comfortability with supporting complex client relationships.
• Ability to obtain and maintain a public trust clearance.
• Legal authorization to work in the U.S.

Desired Qualifications

• Strong critical thinking, analytical and time management skills.
• Proven ability to organize, prioritize and work well with others.
• Ability to communicate thoughts, ideas and solutions logically both written and orally.
• Ability to stay calm under pressure and in a fast-paced environment.
• Ability to receive feedback from clients and implement changes quickly and effectively.
• Ability to get up to speed quickly on complex issues.
• Desire to work in a fast-paced, rapidly evolving environment.

About Aptive

Aptive is a management consulting firm based in Alexandria, Virginia. With more than 500 employees across the U.S., we primarily support the federal government – more than a dozen agencies like Veterans Affairs, Transportation, Defense, Library of Commerce, Customs and Border Protection and the National Science Foundation. Our work focuses on applying creativity, technology and human-centered services to improve performance, bridge divides and elevate the lives of millions of people who count on government. services every day.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.