• Job Description

  Req#: 311842

  Mega Walk-in | TCS Kolkata Hiring for Webchat Role

  
  

  INTERVIEW DETAILS:

  Interview date: 11th May 2024, Saturday
  Interview time: 11:00 AM to 1:00 PM.
  Venue: (Kolkata)
  Tata Consultancy Services
  Address: Candor Tech Space ( Unitech Gate 1 stoppage)

  A1 Tower, 9th Floor, Action Area I, Newtown, Kolkata, West Bengal 700135
  
  

  Job Summary:
  

  Role : Customer Service Associate ( Email and Chat)
  Experience: 1 year to 5 years
  Job Location: Kolkata

  Requirement:

  Any Full time Non-Technical Graduate with 1 year to 5 years of work experience

  
  Responsibilities:

  
  Excellent communication skills (verbal & written)
  Willingness to work in rotational shifts and night shifts
  Prior experience in international webchat process is preferred
  Should be able to handle all inbound customer service webchat
  

  Eligibility:

  
  

  1. Candidates from any graduation stream with 1 year to 5 years of relevant work experience. Full Time Graduation. (B.E, B.sc-IT, B.Tech and MCA are not allowed).
  2. Should have good communication skills
  3. Candidates with gaps in education or employment of more than 2 years are requested not to apply.
  4. Minimum 15 years of regular, full-time education (10 + 2 + 3)
  5. Graduates through Open Universities/ Correspondence are requested not to apply.
  6. Candidates should be willing to work in Night/ Rotational Shifts
  7. Candidates must have cleared their Supplementary or ATKT exams of 1st year or 2nd year before appearing for the interview.
  8. Should NOT have attended TCS interview in the past 6 months.

• About the company

  Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.

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