• Job Description

  Req#: REF21859U

  Company Description

  Waipapa Taumata Rau | The University of Auckland

  The University of Auckland is New Zealand’s leading university. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.

  Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland. Campus Life operates a range of ‘wellbeing services’, such as Accommodation, Counselling and Health Services, that are aimed at removing personal barriers to academic success. It also operates ‘engagement’ services such as support for student organisations, social and sporting events, volunteering and leadership support that are aimed at helping students to maximise the non-classroom dimensions of the university experience. For more information on Campus Life services.

  Job Description

  Te Whiwhinga mahi | The opportunity
  
  The University of Auckland’s Ngā Wharenoho – Accommodation department is growing. Our primary goal is to build and nurture a safe, supportive, enjoyable community for our student residents.
  
  Join our team as a Weekend Receptionist supporting our students at Carlaw Park Student Village.

  Our Receptionist’s provide administrative and reception services for Accommodation and form part of the “face” of Accommodation for visiting students, families and key stakeholders. This role is customer focussed, as you will be our first point of contact for all our residents. Greeting and directing all resident enquiries and providing administrative support including check ins, logging building maintenance, courier and building deliveries. Equipment and supply ordering, handling incoming calls as appropriate, front desk management, reception support for resident events, liaising payment arrears and refunds with residents.

  Details of role:

  • Part time permanent Receptionist – Carlaw Park Student Village
  • Saturday and Sunday 3pm – 11pm

  
  He kōrero mōu | About you

  The successful candidate will be capable of delivering a high standard of service, and can also provide reliable, efficient, and accurate execution of the reception duties in an Accommodation workplace. We are seeking motivated self-starters who can work autonomously with the following qualifications, skills, knowledge and experience:

  • National Certificate of Educational Achievement Level 2 and/ or Vocational qualification in related subject
  • Administrative role experience is essential and preference will be given to those with understanding of the tertiary education sector
  • With knowledge and basic understanding of CRM and databases
  • Excellent customer service with good public relations and communication skills

  
  Ngā āhuatanga kei a mātou | What we offer

  The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

  The University is committed to providing an excellent working environment through:

  • Flexible employment practices (including working from home, flexible hours)
  • Up to 6.75% company superannuation scheme
  • A competitive salary with five weeks’ annual leave

  
  In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

  For more information, please visit Staff Benefits.

  Me pēhea te tuku tono | How to apply
  
  Applications must be submitted online, by the closing date of 6 October 2023 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
  
  Please reach out to Karyn Baker, via Karyn.baker@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

  Additional Information

  Equity

  The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

  The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz

• About the company

  The University of Auckland is a public research university based in Auckland, New Zealand.

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