Company Description

Waipapa Taumata Rau | The University of Auckland

Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland. Campus Life operates a range of ‘wellbeing services’, such as Accommodation, Counselling and Health Services, that are aimed at removing personal barriers to academic success. It also operates ‘engagement’ services such as support for student organisations, social and sporting events, volunteering and leadership support that are aimed at helping students to maximise the non-classroom dimensions of the university experience.

Job Description

Te Whiwhinga mahi | The opportunity

We are looking for two Receptionists to join the team at our Carlaw Park Student Village and Stuart McCutcheon House residences, working weekends.

You will provide general administrative and reception services for Accommodation, acting as a welcoming point of contact for visiting students, families, and key stakeholders. You will be customer focused and have a high level of professionalism, directing and referring enquiries from staff, students and the public as appropriate.

This role includes general administrative support to residents including meeting couriers, upkeep and maintenance of photocopier and other related supplies, receiving and routing calls as appropriate, front desk support, reception support to events taking place in the faculties, liaising payment arrears and refunds with residents and doing bank reconciliations.

We have 2x part-time (15 hours per week), permanent opportunities available.
One position based at Carlaw Park Student Village working Saturday and Sunday, 8:30 am - 4:00 pm.
One position based at Stuart McCutcheon House working Saturday and Sunday, 3:00 pm - 11:00 pm.

Remuneration is $48,615 - $57,750, depending on skills and experience.

For more detailed information, please refer to the Position Description.

He kōrero mōu | About you

Our ideal candidate will deliver a high standard of service, and will also provide reliable, efficient and accurate execution of the reception duties in an Accommodation workplace.

We are seeking motivated self-starters who can work autonomously with the following qualifications, skills, knowledge and experience:

• National Certificate of Educational Achievement Level 2 and/ or Vocational qualification in a related subject.
• Administrative role experience is essential and preference will be given to those with an of the tertiary education sector.
• Knowledge and a basic understanding of CRM and databases.
• Excellent customer service with good public relations and communication skills.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of Midnight 05 December 2024 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Craig Walker, via craig.walker@auckland.ac.nz, for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Additional Information

#LI-DNI

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz