NHS
Wheelchair Service Administrator
This job is now closed
Job Description
- Req#: C9152-25-0280?language=en&page=821&sort=publicationDateDesc
- Knowledge of office procedures
- Keyboard skills RSAII / III or equivalent qualifications
- Experience of making appointments and diary management
- NVQ 3 in related OT assistant subject
- Evidence of good communication skills both verbal and written
- Demonstrate ability to prioritise work effectively
- Experience of working within a client focused environment
- Working with people with complex health and social needs
- Good verbal and written communication skills
- Able to be adaptable and flexible
- Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively
- Ability to exercise tact and diplomacy and to acknowledge confidentiality
- Knowledge of office procedures
- Keyboard skills RSAII / III or equivalent qualifications
- Experience of making appointments and diary management
- NVQ 3 in related OT assistant subject
- Evidence of good communication skills both verbal and written
- Demonstrate ability to prioritise work effectively
- Experience of working within a client focused environment
- Working with people with complex health and social needs
- Good verbal and written communication skills
- Able to be adaptable and flexible
- Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively
- Ability to exercise tact and diplomacy and to acknowledge confidentiality
Job summary
We are looking to recruit an enthusiastic, methodical minded person to join our Administration Team in the Dorset Wheelchair Service.
You will work as part of an effective and responsive administration team supporting the clinical staff in their provision of NHS wheelchairs and associated equipment to clients.
You will work within the team to support the provision of a reliable, flexible, high quality and proactive client orientated service.
Working for the Dorset Wheelchair Service you will be part of a effective, enthusiastic, supportive team for the provision of wheelchairs to the clients of Dorset. Our organisation works hard to provide a service we are proud of that meets the needs of the clients and we work toward the standards requested by NHS England.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Main duties of the job
You will work in a small, friendly admin team, along with other members of our service to provide equipment for a wide community based range of clients with wheelchair needs. Making appointments and other essential tasks that are needed so that we are able to meet the needs of the clients.
Please see the job description and person specifications for a more detailed account of your main duties in supporting our teams to supply an efficient service to the clients of Dorset with the provision of equipment and appointments they need. You will be based at the Acorn Building at St Leonards Hospital but there will be a need to travel within the whole of Dorset to our other site.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Date posted
08 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
152-C483.24A
Job locations
Wheelchair Service, Acorn Building, St Leonards Hospital, also other satellite location in West Dorset
241 Ringwood Road
Ringwood, near Ferndown
BH24 2DW
Job descriptionJob description
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net
Person SpecificationPerson Specification
Knowledge, skills and training
Essential
Desirable
Job specific experience
Essential
Desirable
Personal qualities/attributes
Essential
Desirable
Additional requirements
Essential
Desirable
Knowledge, skills and training
Essential
Desirable
Job specific experience
Essential
Desirable
Personal qualities/attributes
Essential
Desirable
Additional requirements
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Wheelchair Service, Acorn Building, St Leonards Hospital, also other satellite location in West Dorset
241 Ringwood Road
Ringwood, near Ferndown
BH24 2DW
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
Employer details
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Wheelchair Service, Acorn Building, St Leonards Hospital, also other satellite location in West Dorset
241 Ringwood Road
Ringwood, near Ferndown
BH24 2DW
Employer's website
https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.