• Job Description

  Req#: 2030316931

  Job Objective:

  The WIC Nutrition Assistant Local Vendor Liaison provides nutrition counseling, breastfeeding education and support for WIC participants following California WIC Program guidelines. The WNA/LVL is also responsible to perform Local Vendor Liaison activities outlined in the WIC Contract.

  Essential Duties and Responsibilities:

  A. Conducts nutrition assessment for WIC participants

  1. 1. Evaluates height, weight, and lab values from medical form.
     2. Evaluates nutrition intake.
     3. Evaluates and prioritizes nutrition risks.

  B. Nutrition education

  1. 1. Provides nutrition counseling on WIC WISE generated risks or participant choice.
     2. Includes breastfeeding encouragement and support education for all pregnant participants.
     3. Uses motivational interviewing techniques and involves participant in counseling.
     4. Counseling is focused and time spent is appropriate.
     5. Appropriate pamphlets and referrals are given.
     6. Facilitate/conduct group education classes.
     7. Attend Agency meetings to keep current on participant education topics which includes driving to alternate clinics.

  C. Documentation

  1. 1. 1. Document income, address, identification and other certification/recertification information required in WIC WISE.
        2. Enters all data, labs, height/weight, and demographic information into WIC WISE correctly.
        3. Enters note in the Care Plan screen for all initial certifications, recertification’s, single trimester, and mid-certification checks.
        4. The note entered in the Care Plan screen is related to the WIC WISE generated nutrition risk and the appropriate follow up plan is entered when necessary.
        5. All pregnant participants have a breastfeeding support/encouragement note in the breastfeeding support and notes screen.
        6. Education contacts are documented on the Nutrition Education screen for each participant.
        7. Ensure all appropriate documents are signed by the participant.

  D. WIC WISE competency

  1. 1. Complete initial certifications, re-certifications, mid-certifications, trimester checks, and disqualifications according to WIC Program guidelines.
     2. Build out the correct food package for the participant.
     3. Make the correct appointment in the correct clinic for the participant.
     4. Issue WIC Card following WIC Program guidelines.
     5. Enter all data into WIC WISE correctly.

  E. Conduct Local Vendor Liaison Activities

  1. 1. Conduct and track quarterly technical assistance (TA) visits of existing WIC authorized vendors.
     2. Perform assessments following WIC Program Vendor Unit guidelines.
     3. Prepares TA reports and send to the WIC Program Vendor Unit.
     4. Maintains all records of WIC vendor technical assistance (TA) visits for a period of three years as required by State WIC and Federal USDA regulations.
     5. Assists WIC vendors with ensuring minimum stocking requirements are met.
     6. Ensures all vendors have valid health permits.
     7. Assist with training WIC vendor cashiers.
     8. Conducts on site preauthorization visits of vendors applying to become WIC authorized.
     9. Conducts shelf price surveys of WIC foods upon request.
     10. Provides vendors with information about exiting resources, vendor materials, and upcoming WIC Program changes.
     11. Directs vendors to appropriate State WIC staff for help with their vendor agreement and benefit questions.
     12. Participates in training provided by the WIC Program and attend vendor training at least once every three years.
     13. Conducts mandatory trainings for WIC staff.
     14. Handles participant and vendor complaints.
     15. Responsible for notifying the State WIC Program when vendors are suspected of fraud or abuse.
     16. Must have reliable transportation and excellent driving record.

  Non-Essential Duties:

  • Update nutrition education boards in clinics.
  • Over-see outreach events as needed.
  • Rotate/cover WIC clinics depending on staffing.

  Knowledge, Skills and Abilities:

  Knowledge

  • Excellent knowledge of California WIC Program Policies and Procedures.
  • Knowledge of Microsoft and Excel Programs.
  • Excellent customer service skills.
  • Excellent command of the English Language.

  Skills

  • Strong organizational skills.
  • Strong time management skills.
  • Ability to speak in public.
  • Ability to perform duties in a timely manner.

  Abilities

  • Ability to maintain composure under stressful situations.
  • Ability to empathize with participants of the WIC Program.
  • Ability to multi-task.
  • Ability to operate a motor vehicle.
  • Ability to meet state LVL CDPH/WIC deadlines.

  Core Competencies: All AVMC employees will effectively demonstrate these behaviors:

  • Accountability.
  • Action Oriented.
  • Customer Focused.
  • Compassion.
  • Effective Communication.
  • Teamwork.
  • Ethics & Values.
  • Integrity & Trust.

  Education and Experience:

  Education

  • High School Diploma.
  • Successful completion of college course Nutrition 101 or equivalent preferred.

  Experience

  • 1 year of experience working in a community nutrition program preferred.

  Required Licensure and/or Certifications:

  • State of California WIC Program WIC Nutrition Assistant Certification within 1 year of employment.
  • California drivers’ license and current car insurance.

  AVMC Conduct/Compliance Expectations :

  • Ability to adhere with AVMC Leaves of Absence Policy.
  • Ability to adhere with AVMC Paid Time Off (PTO) Policy.
  • Ability to adhere with AVMC Recording of Hours Worked Policy.
  • Ability to adhere to the department dress code.
  • Ability to organize work and establish priorities.
  • Ability to expand on own initiative in performance of duties.
  • Skill and ability to follow the telephone etiquette/standards.
  • Conforms to AVMC Standards of Excellence.
  • Ability to function effectively under pressure and meet time parameters.
  • Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff.
  • Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC.
  • Ability to maintain the confidentiality of patient, hospital and department information.
  • Ability to adhere to safety rules and regulations.
  • Safely and effectively uses all equipment necessary to carry out duties.
  • Ability to interpret and function under hospital and department policies and procedures.
  • Conforms with required and appropriate Joint Commission requirements.
  • Conforms with and supports hospital quality assurance and improvement guidelines.
  • Ability to participate effectively in department and hospital staff education.
  • Display a willingness to work as a team player.
  • Ability to give and support the highest level of patient/customer satisfaction at all times.
  • Supports and adheres to the values and mission statement established by the AVMC Board of Directors.
  • Ability to demonstrate knowledge and understanding of Corporate Compliance rules and regulations, complies with duty to report behavior standard, demonstrates understanding of purpose for Corporate Compliance hotline and importance of seeking guidance from a supervisor when in doubt regarding a possible corporate compliance issue.

  Key Physical Requirements and Working Conditions:

  • Must be able to stand and walk for most of the day.
  • Must be able to function in a noisy crowded environment.
  • Must be able to lift and carry 15 pounds for short distances.
  • Must be able to work schedule required by the needs of the Program.

  A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

  NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.

  Education

  • High School Diploma.

  Required Licensure and/or Certifications:

  • State of California WIC Program WIC Nutrition Assistant Certification within 1 year of employment.
  • California drivers’ license and current car insurance.

• About the company

  Antelope Valley Hospital is a public hospital located in Lancaster, California specializing in acute care.

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