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Job Description
- Req#: 10874
Employer Industry: Telecommunications
Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with bonuses offered
- Comprehensive benefits package including health insurance and retirement plans
- Remote work opportunity available in MS, AL, and TN
- Supportive and innovative work environment
- Chance to provide unbeatable customer experiences
What to Expect (Job Responsibilities):
- Deliver differentiated and personalized customer experiences to wireless customers
- Resolve various customer service inquiries including billing and technical troubleshooting
- Focus on resolving customer needs during the first interaction
- Bring the strategic vision of a diversified technology company to life
- Field inbound calls from current and potential customers
What is Required (Qualifications):
- High school diploma or recognized equivalent required; four-year college degree strongly preferred
- Two years or more call center experience required
- Four years customer service experience preferred
- Two years or more telecommunications experience preferred
- Excellent written and oral interpersonal communication skills
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a telecommunications-related role
- Familiarity with technology-based solutions and products
#Telecommunications #CustomerExperience #CareerGrowth #RemoteWork #Innovation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
New wireless phones and devices powered by our LTE network. Managed IT and secure cloud solutions for business. Connectivity at home with fiber internet and HDTV packages.
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