Morley

Work at Home Customer Service Advisor (Michigan residents)

7 days ago

PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: 5996
      Employer Industry: Health Insurance Services

      Why consider this job opportunity:
      - Salary starts at $13 per hour
      - Full-time role with strong benefits
      - Flexibility with paid time off
      - Comprehensive training provided
      - Leadership development program available for career growth
      - Supportive and knowledgeable team environment

      What to Expect (Job Responsibilities):
      - Research, process, and resolve customer and health care provider inquiries about benefits, insurance eligibility, and payments
      - Relay detailed information to customers and clients
      - Document details of each interaction in the tracking system for organized records
      - Offer timely solutions through inbound and outbound conversations
      - Educate customers and team members on relevant policies and procedures

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Two or more years of customer service experience
      - Typing speed of 30+ words per minute
      - Excellent communication skills (spoken and written)
      - Basic math skills for payment support

      How to Stand Out (Preferred Qualifications):
      - Experience in medical claims reimbursements or medical billing
      - Familiarity with health insurance industry terminology
      - Knowledge of health care policies and procedures
      - Demonstrated customer service techniques

      #HealthInsurance #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Morley Companies is a United States corporation that provides business services to Fortune 500 and Global 100 clients; contact centers and back office processing; meetings and incentives management; and exhibits and displays production.

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