Morley
Work at Home Customer Service Advisor (Ohio residents)
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Job Description
- Req#: 5957
Employer Industry: Health Insurance Services
Why consider this job opportunity:
- Salary starts at $13 per hour
- Full-time role with strong benefits including medical, dental, and vision insurance
- Flexibility with paid time off and a supportive work environment
- Comprehensive training and a leadership development program available for career growth
- Opportunity to work remotely from home in Ohio
- Access to wellness programs and additional financial benefits such as a 401(k) with match
What to Expect (Job Responsibilities):
- Assist customers, healthcare providers, and beneficiaries with health insurance inquiries and issues
- Process and resolve questions regarding benefits, insurance eligibility, and payments
- Communicate detailed information to customers and document interactions in the tracking system
- Educate customers and team members on policies, procedures, and benefits
- Provide timely and accurate solutions through various communication methods including phone and email
What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of two years of customer service experience in roles involving direct customer interaction
- Excellent communication skills, both spoken and written
- Basic math skills for handling payment-related inquiries
- Typing speed of 30+ words per minute
How to Stand Out (Preferred Qualifications):
- Experience in medical claims reimbursements or medical billing
- Familiarity with health insurance terminology and policies
- Knowledge of customer service techniques and best practices
- Ability to work in a fast-paced and dynamic environment
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Morley Companies is a United States corporation that provides business services to Fortune 500 and Global 100 clients; contact centers and back office processing; meetings and incentives management; and exhibits and displays production.
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