Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Hourly pay plus bonuses
- Paid training and paid time off
- Comprehensive medical, dental, and vision coverage after 90 days for full-time employees
- Opportunities for career growth and internal promotions
- Daily contests with prizes ranging from cash bonuses to electronics and vacations
- Flexible schedules and a casual dress code

What to Expect (Job Responsibilities):
- Engage with customers to understand their needs and resolve issues
- Utilize technology for effective account management
- Identify sales opportunities and promote products and services
- Escalate customer dissatisfaction to management when necessary
- Ensure first call resolution through effective problem-solving

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type at least 20 words per minute accurately
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- Experience in customer service or sales roles
- Strong aptitude for conflict resolution and negotiation
- Proven ability to thrive in a fast-paced environment
- Experience with account management systems or CRM software

#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #FlexibleSchedules

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