Afni

Remote Social Media Customer Service Representative


Pay$15.00 / hour
LocationColumbia/South Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5001021367206
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Starting wage of $15 per hour + bonus
      - Remote work opportunity with all necessary equipment provided
      - Full-time hours with job stability
      - Paid time off, medical, dental, and vision insurance
      - Tuition reimbursement and career growth opportunities within the company

      What to Expect (Job Responsibilities):
      - Take inbound Social Media posts on behalf of the employer's client
      - Respond to customer inquiries regarding billing, upgrades, tech support, promotions, etc.
      - Conduct sales and upselling solutions
      - Deliver exemplary customer service through research and issue resolution
      - Handle stressful customer situations and overcome objections

      What is Required (Qualifications):
      - Must be 18 years of age
      - Must have a GED or High School Diploma
      - Must be legally permitted to work in the United States
      - Strong punctuality and attendance
      - Positive attitude and strong conflict resolution skills

      How to Stand Out (Preferred Qualifications):
      - Experience in customer service or sales roles

      #CustomerService #RemoteWork #CareerGrowth #CompetitivePay #JobStability

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Join the Afni family and fuel your passion for work and life. Check out open positions, apply online, and learn what it's like to be part of the Afni family.

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