MCI

WORK AT HOME CUSTOMER SERVICE REPRESENTATIVE


Pay15.20 / hour
LocationHalifax/Nova Scotia
Employment typeFull-Time

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  • Job Description

      Req#: 39105
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Competitive base pay up to $20 per hour
      - Opportunities for career advancement and growth within the organization
      - Flexible schedules and the option to work remotely from anywhere in the U.S. or Canada
      - Comprehensive benefits package including medical, dental, vision, life insurance, and retirement plans
      - Daily contests, prizes, and regular raises
      - Supportive and engaging work environment

      What to Expect (Job Responsibilities):
      - Handle inbound and outbound customer inquiries in a professional manner
      - Resolve customer issues, sell products and services, and ensure a positive customer experience
      - Utilize systems and technology for account management tasks
      - Document and process customer claims accurately
      - Stay up-to-date on program knowledge, systems, and processes through meetings and training

      What is Required (Qualifications):
      - Must be 18 years of age or older
      - High school diploma or equivalent
      - Strong organizational and communication skills
      - Ability to type 20+ words per minute accurately
      - Basic knowledge of Microsoft Office Suite and Windows operating system

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of customer service experience
      - Experience in conflict resolution and negotiation
      - Proficiency in Microsoft Office Suite

      #CustomerService #RemoteWork #CareerGrowth #CompetitivePay #BenefitsPackage

      "At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.