MCI
WORK AT HOME CUSTOMER SERVICE REPRESENTATIVE
This job is now closed
Job Description
- Req#: 40814
Employer Industry: Customer Support Services
Why Consider this Job Opportunity:
- Competitive base pay, with opportunities for bonuses and incentives
- Comprehensive benefits package including medical, dental, vision, and retirement options
- Flexible schedules and the option to work remotely from anywhere in the U.S. or Canada
- Regular raises and advancement opportunities within the organization
- Engaging work environment with daily contests, prizes, and casual dress code
What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts professionally and efficiently
- Resolve customer issues, provide technical support, and offer sales assistance
- Utilize systems and technology for account management tasks
- Document and process customer claims accurately
- Stay up-to-date on program knowledge, systems, and processes through training
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Strong organizational and communication skills
- Ability to type at least 20 words per minute accurately
- Basic knowledge of Microsoft Office Suite and Windows operating system
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service, technical support, or sales roles
- Familiarity with conflict resolution, problem-solving, and negotiation techniques
#CustomerSupport #RemoteWork #CareerGrowth #CompetitivePay #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.
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