The Sydney Call Centre
Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)
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Job Description
- Req#: 46031
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive compensation with various benefits and incentives
- Paid Time Off and paid holidays to maintain a healthy work-life balance
- Opportunities for career growth and internal promotions
- Fun, engaging work environment with a team-oriented culture
- Comprehensive health benefits for full-time employees after 90 days
- Participation in contests with cash bonuses and prizes
What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous and professional manner
- Utilize training and knowledge to accurately answer customer questions and sell appropriate products
- Listen to customers, understand their needs, and resolve issues effectively
- Document and process customer orders accurately in relevant systems
- Attend meetings and training to stay updated on program knowledge and procedures
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or administrative support in a contact center environment
- State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TeamEnvironment
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