**Employer Industry:** Business Process Outsourcing (BPO)

**Why Consider this Job Opportunity:**
- Competitive compensation packages that recognize your hard work
- Opportunities for career growth with a focus on internal promotions
- Paid Time Off and holidays to ensure work-life balance
- Incentives and rewards including cash bonuses and prizes
- Comprehensive health benefits available after 90 days of employment
- Engaging and collaborative work environment with a casual dress code

**What to Expect (Job Responsibilities):**
- Handle inbound and outbound contacts in a courteous and professional manner
- Utilize knowledge base to accurately answer customer inquiries and sell products
- Listen to customer needs and resolve issues effectively
- Document and process customer orders in the appropriate systems
- Stay up-to-date on training materials and changes to program knowledge

**What is Required (Qualifications):**
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

**How to Stand Out (Preferred Qualifications):**
- One (1) year of experience in customer service, technical support, or related fields
- Previous experience in a contact center environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.