Mass Markets
Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)
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Job Description
- Req#: 46147
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive compensation with opportunities for cash bonuses and prizes
- Comprehensive health benefits available after 90 days for full-time employees
- Paid Time Off (PTO) and paid holidays to support work-life balance
- Opportunities for career growth with a focus on internal promotions
- Fun and engaging work environment with a casual dress code
- Paid training to equip you with the skills needed for success
What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous and professional manner
- Utilize training and knowledge base to assist customers and promote products and services
- Resolve customer issues by understanding their needs and coordinating with other departments
- Document and process customer orders accurately in the appropriate systems
- Attend meetings and training to stay updated on program knowledge and procedures
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and understanding of the Windows operating system
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or related fields in a contact center environment
- State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #TrainingProvided #CompetitivePay
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Mass Markets was founded in September 2015 by Anthony Marlowe after MCI, LC, a wholly owned Iowa City Capital Partners, LC Company acquired TMone, LLC. The company, headquartered in Iowa City, Iowa, is a Business Process Outsourcing (BPO) call center f...
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