MCI
Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)
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Job Description
- Req#: 49310
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive hourly pay with bonus potential
- Comprehensive benefits including medical, dental, and vision coverage
- Flexible work-from-home options with paid training
- Opportunities for career growth and advancement within the organization
- Engaging work environment with daily contests and prizes
- Casual dress code to promote comfort while working
What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts professionally and courteously
- Utilize training and knowledge to answer customer inquiries and sell products/services
- Listen to customer needs and resolve issues effectively
- Document and process customer orders accurately in relevant systems
- Attend training sessions to stay updated on program knowledge and processes
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or related fields in a contact center environment
- State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #FlexibleSchedules
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.
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