Mass Markets
Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)
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Job Description
- Req#: 49315
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment.
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous, timely, and professional manner.
- Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
- Listen to customers, understand their needs, and resolve customer issues.
- Accurately document and process customer orders in appropriate systems.
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes.
What is Required (Qualifications):
- Must be 18 years of age or older.
- High school diploma or equivalent.
- Excellent organizational, written, and oral communication skills.
- The ability to type swiftly and accurately (20+ words a minute).
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
- State or Federal work experience.
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #TeamEnvironment #HealthBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Mass Markets is a global leader in outsourced call center services across the entire customer account lifecycle. With both premise-based and work-at-home contact center outsourcing services, we offer flexibility, and contingency plans for our customers to provide additional vendor-based agent support for the front office, back office, Digital, inbound, and outbound contact center support.
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