MCI
Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)
What's your preference?
Job Description
- Req#: 49327
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive hourly pay plus bonus opportunities
- Work-from-home flexibility with a supportive and engaging work environment
- Comprehensive benefits including medical, dental, and vision coverage after 90 days
- Opportunities for career growth and internal promotions
- Paid training and paid time off, including holidays
- Fun incentives and contests with prizes ranging from cash to vacations
What to Expect (Job Responsibilities):
- Handle inbound and outbound customer interactions professionally and courteously
- Utilize training and resources to accurately respond to customer inquiries and promote products
- Resolve customer issues by listening and understanding their needs
- Document and process customer orders accurately in the system
- Attend training sessions to stay updated on company policies and procedures
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or related fields in a contact center environment
- State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.