MCI
Work-at-Home Inbound P&C Insurance Agent (Licensed)
This job is now closed
Job Description
- Req#: 49266
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive hourly pay plus bonus opportunities
- Comprehensive benefits including medical, dental, vision, and life insurance
- Paid time off and flexible schedules to promote work-life balance
- Opportunities for career advancement and growth within the organization
- Engaging work environment with daily contests and prizes
- Work from home flexibility, allowing for a comfortable and convenient workspace
What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts professionally and promptly
- Utilize training and knowledge to address customer inquiries and promote products and services
- Resolve customer issues by understanding their needs and coordinating with relevant departments
- Document and process customer orders accurately in the appropriate systems
- Attend meetings and training sessions to stay updated on policies and procedures
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Ability to evaluate and troubleshoot customer issues with a strong customer service orientation
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment
- State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.
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