MCI
Work-at-Home Inbound P&C Insurance Agent (Licensed)
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Job Description
- Req#: 49278
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Hourly pay plus bonus opportunities
- Flexible work-from-home arrangement
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Paid Time Off and participation in daily, weekly, and monthly contests with cash bonuses and prizes
- Significant opportunities for career growth and internal promotions
- Casual dress code in a fun and engaging work environment
What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts in a courteous and professional manner
- Utilize training and knowledge base to answer customer inquiries and promote products and services
- Resolve customer issues by understanding their needs and coordinating with other departments as necessary
- Document and process customer orders accurately in the relevant systems
- Attend training sessions and meetings to stay updated on program knowledge and procedural changes
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Strong organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service or related fields in a contact center environment
- Experience in technical support, inside sales, or administrative support
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #FlexibleSchedules
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.
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