Total System Services
Work From Home Bilingual Spanish Fraud Specialist $18.00 per hour
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Job Description
- Req#: R0062484
Employer Industry: Payment Solutions
Why consider this job opportunity:
- Salary up to $18.00 per hour with a 20% language differential for bilingual candidates
- Opportunity for remote work within the United States, with occasional on-site presence required
- Comprehensive benefits package, including medical, dental, and vision care
- Paid time off and retirement investment options available
- Supportive work environment with opportunities for skill development and training
What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone to provide problem resolution in accordance with service standards
- Resolve basic payment and account-related requests, including card activations and updates for cardholders
- Maintain detailed knowledge of products and services for assigned clients
- Analyze customer service needs and communicate them to service and technical departments when necessary
- Enter required data into client-provided systems and databases
What is Required (Qualifications):
- High School Diploma or Equivalent
- Minimum of 12 months of recent contact center or work-from-home contact experience
- Must be bilingual in Spanish and English
- Must be open to a work schedule that may include mid to late shifts and weekends
- Completion of a background check, including criminal and credit checks
How to Stand Out (Preferred Qualifications):
- Familiarity with payment processing and account management
- Experience using computerized data entry systems or relevant applications
- Strong communication skills and ability to work within a team environment
#PaymentSolutions #CustomerService #RemoteWork #BilingualJobs #CareerOpportunity
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.
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