Mass Markets
Work From Home Call Center Sales
5 days agoWhat's your preference?
Job Description
- Req#: 48173
**Employer Industry: Business Process Outsourcing (BPO)**
**Why consider this job opportunity:**
- Competitive compensation with incentives and rewards for performance
- Paid Time Off (PTO) and paid holidays to support work-life balance
- Comprehensive health benefits for full-time employees after 90 days
- Opportunities for career growth and internal promotions
- Fun, engaging work environment with a team-oriented culture
- Paid training to develop new skills while earning a paycheck
**What to Expect (Job Responsibilities):**
- Listen to customers to understand their needs and resolve issues
- Utilize systems and technology for effective account management
- Identify sales opportunities and apply sales skills to upgrade services
- Explain products and processes clearly to customers
- Ensure first call resolution through effective problem-solving
**What is Required (Qualifications):**
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
**How to Stand Out (Preferred Qualifications):**
- Exceptional ability to evaluate, troubleshoot, and follow up on customer issues
- Strong aptitude for conflict resolution, problem-solving, and negotiation
- Highly reliable with a proven track record of regular attendance and punctuality
- Ability to thrive in a fast-paced environment with changing demands
- Excellent interpersonal skills for building relationships with team members and customers
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #WorkLifeBalance #TeamCulture
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Mass Markets was founded in September 2015 by Anthony Marlowe after MCI, LC, a wholly owned Iowa City Capital Partners, LC Company acquired TMone, LLC. The company, headquartered in Iowa City, Iowa, is a Business Process Outsourcing (BPO) call center f...
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