Capital One

Work from Home Customer Service Coordinator - Bank Voice


PayCompetitive
LocationMclean/Virginia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R178500
      Employer Industry: Financial Services

      Why Consider this Job Opportunity:
      - Competitive pay up to $43,680 per year
      - Opportunity for career advancement and growth within the organization
      - Work remotely from the comfort of your own home
      - Supportive and empowering work environment
      - Comprehensive health, financial, and other benefits provided
      - Inclusive company culture that values diversity and inclusion

      What to Expect (Job Responsibilities):
      - Demonstrate ability and willingness to learn, with a strong attention to detail and positive attitude
      - Provide exceptional customer service rooted in empathy and effective communication
      - Exercise good judgment and independent decision-making skills
      - Utilize exceptional listening, questioning, call control, and de-escalation techniques
      - Proactively manage time and display dependability with a solid attendance record

      What is Required (Qualifications):
      - High school diploma, GED, or equivalent certification
      - At least 2 years of customer service experience or call center experience

      How to Stand Out (Preferred Qualifications):
      - At least 1 year of Financial Services experience or Banking experience

      #WorkFromHome #CustomerService #CareerOpportunity #CompetitivePay #BenefitsIncluded

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia with operations primarily in the United States.

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