Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Salary up to $21 per hour
- Opportunity for career advancement and growth within the organization
- Flexible Schedule Options
- Paid Time Off
- Comprehensive benefits package including medical, dental, vision, and more
- Paid Training and Development offered quarterly

What to Expect (Job Responsibilities):
- Demonstrate ability and willingness to learn, strong attention to detail, positive attitude, and ability to be flexible and embrace change
- Communicate effectively with peers, management, and customers
- Exercise good judgment and independent decision-making skills
- Demonstrate exceptional listening, questioning, call control, and de-escalation techniques
- Maintain sufficient reliable private internet connection, not supplied by the use of cellular data

What is Required (Qualifications):
- High school diploma, GED, or equivalent certification
- At least 1 year of customer service experience
- Secure home office environment that is free from background noise and distractions
- Reliable private internet connection that is not supplied via cellular data or hotspot
- A private network that is password protected where you have ownership or line of sight to every device on the network

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role
- Strong organizational and time management skills

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