Sydney Call Centre
Work-From-Home Customer Service Representative (Full-Time)
NewPayCompetitive
LocationRemote
Employment typeOther
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Job Description
- Req#: 44521
**Employer Industry: Business Process Outsourcing (BPO)**
**Why consider this job opportunity:**
- Starting compensation based on experience with opportunities for growth
- Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
- Comprehensive health benefits available after 90 days for full-time employees
- Career growth potential through internal promotions
- Paid training to enhance your skills while earning a paycheck
- Enjoy a fun, engaging work environment with a casual dress code
**What to Expect (Job Responsibilities):**
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunities and apply sales skills to upgrade
- Explain and position products and processes to customers
- Ensure first call resolution through problem-solving and effective call handling
**What is Required (Qualifications):**
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
**How to Stand Out (Preferred Qualifications):**
- Previous experience in customer service, tech support, inside sales, or back-office support
- Aptitude for conflict resolution, problem-solving, and negotiation
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitivePay #TeamEnvironment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing company located in Sydney Nova Scotia, Canada.