Capital One
Work from Home Fraud Intake Coordinator - Fraud & Disputes Operations Inbound
Pay$21.00 / hour
LocationMclean/Virginia
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R186756
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Salary up to $21 per hour
- Opportunity for career advancement and growth within the organization
- Flexible Schedule Options
- Paid Time Off
- Tuition Reimbursement
- Comprehensive benefits package including medical, dental, vision, prescription coverage, and more
What to Expect (Job Responsibilities):
- Demonstrate strong customer focus rooted in empathy
- Communicate effectively with peers, management, and customers
- Exercise good judgment and independent decision-making skills
- Demonstrate exceptional listening, questioning, call control, and de-escalation techniques
- Maintain reliable private internet connection meeting specific requirements
What is Required (Qualifications):
- High school diploma, GED, or equivalent certification
- At least 1 year of customer service experience
- Secure home office environment free from background noise and distractions
- Reliable private internet connection not supplied via cellular data or hotspot
- Password-protected private network with specific internet speed requirements
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service
- Strong attention to detail and flexibility
- Effective time management and organizational skills
#FinancialServices #WorkFromHome #CustomerService #CareerGrowth #BenefitsPackage
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia with operations primarily in the United States.