Employer Industry: Banking and Financial Services

Why consider this job opportunity:
- Salary up to $43,680 annually
- Comprehensive benefits package including medical, dental, vision, and prescription coverage starting Day 1
- Flexible schedule options and paid time off
- Opportunities for tuition reimbursement and paid training and development
- Supportive work-from-home environment with a focus on employee well-being
- Empowering culture that values your voice and offers career growth

What to Expect (Job Responsibilities):
- Handle inbound calls related to fraud and disputes, providing assistance to customers
- Exercise independent decision-making and good judgment in resolving issues
- Communicate effectively with customers, management, and peers to ensure customer satisfaction
- Utilize exceptional listening and de-escalation techniques to manage customer interactions
- Maintain a reliable and secure home office environment for optimal performance

What is Required (Qualifications):
- High school diploma, GED, or equivalent certification
- At least 1 year of customer service experience
- Ability to maintain a reliable private internet connection free from cellular data or hotspots
- Strong attention to detail, positive attitude, and flexibility to embrace change
- Dependability with a solid attendance record

How to Stand Out (Preferred Qualifications):
- Experience in a customer-facing role within the banking or financial services industry
- Familiarity with fraud prevention and dispute resolution processes
- Proficiency in using technology and computer systems for customer service purposes
- Demonstrated ability to manage time effectively in a remote work environment
- Strong interpersonal skills with a focus on empathy and customer care

#Banking #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.