We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Workday Analyst in our Human Resource Information System (HRIS) Department. The primary responsibility of the position is Human Resources system administration and support, acting as a Workday technical expert with a concentration in Workday Human Capital Management (HCM). The Workday Analyst plays a critical role in optimizing how the company uses Workday in the day-to-day operation. The successful candidate will have an associate degree and one year of Workday HCM or other Workday Module administrator experience. This position reports to the Manager, HRIS.

Essential Duties:

• Support various Workday modules, including Core HCM, Recruiting, Absence, Benefits, and Help

• Partner closely with the HRIS team, business, and support teams to understand system end-user needs, providing recommendations to keep Workday business processes simple and efficient

• Serve as tier II point of contact for team member inquiries

• Lead continuous improvement projects, such as improving workday processes, workflows, integrations, and data security

• Ensure data integrity within the HR management system

• Test and support on Workday releases and updates, which includes researching functionalities, conducting testing, and educating user group on enhancements

• Support the development of HRIS process documentation, Workday documents, job aids, and how-to videos

• Assist with HRIS data audits and cleanup

• Assist with broadening internal knowledge of Workday through hands-on training to HRIS and other support teams

• Work in collaboration with HRIS Manager to develop, implement, and oversee policies, procedures, and best practices

• Act as liaison to subject matter experts (SMEs) to assist with project needs, providing comprehensive support throughout project lifecycles, including but not limited to assisting with project oversight and various module touchpoints, helping navigate conversations between consultants and SMEs

• Provide first line support and guidance to Workday Operations Analyst, resolving inquiries, and troubleshooting basic system issues

• Coordinate and participate in troubleshooting of reported issues to ensure timely resolution

• Independently troubleshoot, analyze, identify, and correct technical problems and deficiencies related to Workday

• Track Workday advancements and trends

• Develop and maintain reports and HR metrics that support business processes and provide the organization with data to make business decisions

• Identify system usage patterns and potential process improvement opportunities

Job Qualifications and Competencies:

• Associate degree

• One (1) year of Workday configuration experience with a concentration on Workday HCM module administrator experience

• Experience working with a Workday customer as a functional expert in Workday HCM, Recruiting, Absence, and/or Benefits

• Strong understanding of Workday HCM ecosystem

• Ability to collaborate in virtual and remote environments

Preferred Qualifications:

• Bachelor’s degree

• Workday Pro Certification

• Prior experience supporting a Workday Implementation, either for the initial implementation or a separate module

Work Environment:

• Standard office environment, use of computers and other office equipment

Physical Requirements:

• Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

I n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.